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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was very nice and able to help us understand the carpet clean process better. We plan to share his services with some of our friends.
You get my carpet to look and smell like brand new and your technicians are friendly, helpful, and professional
We've always used Zerorez and have loved how our floors look after they are cleaned. I've recommended Zerorez to several people and they have also loved the results.
Los Angeles Operations Asdociate Manager, Marcel Costamaillere was professional, worked hard, very kind and cooperative. I wish Zerorez informed me about the waves and ripples I would have after cleaning for 48+hours, in the form of a paper leaflet, so I would not have panicked! The information and video was emailed to me after the fact! It would have saved me the anxiety I experienced before it dried completely. I would have expected it and ignored it! All is well that ends well👍🏻
Non toxic
I live in Calabasas where the Woolsey fire came within a few feet of my condo building. I have been cleaning for days to get rid of the smoke smell. Zero Rez came the day after thanksgiving and cleaned the carpets. The smell is GONE. Thank you so much to Zero Rez. I have used them for my home and office for years and have never been disappointed with the quality of the work or the professionalism of the technicians.
I like the services very much!!! and I will recommend it to my friends and family!!
Michael did an outstanding job. He really knows his carpets. Very professional. I hope he gets into managment soon!!!
Great customer service and the cleaning is amazing.
You.are all experts at cleaning carpets.
They look so good.
Thank you
this was my first time using Zerorez and I was very pleased with both the service my clean carpets. The technician who worked on my carpets, Richard, was on time, provided excellent professional service and was a pleasure to deal with. I am very happy to recommend Zerorez and Richard to anyone who is interested in cleaning their carpets and will diffidently use them again.
prompt friendly service. carpet looks great
Product is very effective and Eric is a great guy and very good at his job
Awesome
The service technician (Brett), was punctual, courteous, and professional. He was thorough in his cleaning of our carpets and made sure that all of our questions were answered. We were very impressed with him and the results, no complaints whatsoever. Thank you for a job well done.
Levon was very professional, friendly and efficient.
The gentleman was very professional and friendly. Did an excellent job.
Very professional! My tile floors are beautiful. I didn't realize how dirty they were and how little regular moping cleaned them. I really appreciated Daniel Haire for keeping me informed as to when he would arrive and for the excellent job that he did. Thank you.
Exceptional result and very professional manners of the technician!
The services Zerorez provides are professional, inexpensive and their technicians are very knowledgeable. The result is always as expected, clean and dry.
Did a good job and fast
Robert was outstanding
Unfortunately, I will never book with Zerorez again. Someone at the company mysteriously moved my appointment time from 10am to 8am in the morning, completely ruining my schedule for the day with another contracted service and leaving me in a complete frenzy to wake my children and move furniture. Despite the unannounced schedule change, I scrambled to get me home and family in line to complete the carpet cleaning, only to find out later that our technician left a 4-6” border of carpet untreated all the way around the rooms and stairs. I could continue with additional details concerning their poor service and my extreme frustration, but I’ll simply say “don’t bother.”
The service was fantastic, your tech Matt was great to deal with. Matt is an ambassador for your company, his knowledge of carpet manangement and cleaning was amazing. Matt explained every step of the process and when he was done my carpets looked fantastic. i am so amazed with how clean my carpets look and how good they feel to the touch. i will recommend your company to my family and friends and look forward to having Zerorez back in the future to clean my carpets.
They were quick on time and did an awesome job also they were not over pruced
Natural
Zerorez consistently provides excellent outcomes when cleaning our carpet and furniture. It’s surprising what stains are removed that we thought were permanent. We only use this service and have recommended them to a number of friends.
We appreciate the excellent job that Levon did. He was very neat & did'nt leave a mess. He was willing fo move the furniture for us. He explained how he was going clean the carpets & the best way to dry them after he was through. This is the second time we have used Zeroez and I'm it won't be the last.
I like the attention to detail like corner protectors on my walls, floor protection put on my wood floor while cleaning the carpets. Daniel left my family enough booties so we could still walk on our carpets while they were drying. He was fantastic!

The technician did an amazing job! Our carpet came out amazing.