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based on 35043 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My couch and chairs look great! There is a clean (not chemical) smell. The associate with whom we worked was friendly, professional, and clearly explained the cleaning process.
I really like the way the carpet feels after it drys. very soft
Great job! Done on time.
Good result. Carpet looks so much better!
The tech was extremely friendly and on time.
My family room tile looks fantastic after it is cleaned.
My old carpet looks great again. The young man was very nice and could speak English.
Excellent clean. Protection for furniture legs
Unlike our other experiences with rug and upholstery, there is no residue and everything looks fresh and clean. Prompt, competent, and courteous staff and reasonable prices.
Technician, Sal, was very pleasant and cooperative. He did an excellent job cleaning the worst soiled areas, and explained why some spots didn't come as clean as one would like. We have used Zerorez several times, and find that our carpets do tend to stay cleaner longer with their process.
Excellent service and product.
the person who came out to my home did not do a good job compared to previous guy
Your technician, Razud, was terrific!
Great product. Friendly technitions.
This is the second time that the Carpets were cleaned and the results were mediocre.
Amazing job! Very progressional!!!
quality work, great customer service and fair pricing!
Our carpets, rugs, and upholstered furniture came out clean, and without the heavy smell of perfumed cleaners. I've used ZeroRez in Seattle, Los Angeles, and I'll use them in Park City UT when we move there. The employees are always very professional, show up on time, and do a very thorough job! In the past we also had our granite counter tops sanitized and treated. Made me feel better about our food prep surfaces!
Results
I appreciated that Sal prepped the floors by putting down the mats before cleaning our carpet. I liked that he put up the corner protection guards. Sal was very friendly and did a great job cleaning our carpet. I would highly recommend your company and Sal.
Little pricey, the citrus smell and carpet feels soft and fresh. Daniel was outstanding and did an outstanding job.
I love the professionalism of each technician that comes to provide services and the follow up. The carpets dry quickly and easily and any issues you are quick to respond.
First name removed
Zero Rez is such a effective cleaning method. We have been using this service for many years and we just love it. The technicians are very skilled, reliable and personable. It’s a great company
Best quality and honest efficient service. Richard always meets the time schedule!
I love the professionalism of everyone who’s come to my home and our white carpet looks like new after!
Prompt, courteous service and a great cleaning with no chemicals!
How clean our rugs look! We have white 22 year old carpet and you keep them looking amazing!
I am disappointed about the result of the cleaning. My carpet didn’t have any dirt spots but it was grey-ish in the most walked areas. The technician worked very fast and assured me that i can see the difference after the carpet dried up but it didn’t.
The carpet was in the same conditions that it was before. I didn’t see a difference.
I feel like I wasted my time and money.
To make it right: a technician should come back and give an other try and maybe spend more time on it :(
I value high quality services for a reasonable price.
Brett was amazing. He provided with all the necessary information regarding the products not leaving residue or having an after odor. He was professional in his attire and behavior. Worked diligently to clean a 30+ year old sofa and I have to say it looks amazing. I will definitely utilize your services again.