Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34835 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2025 — Rated 7 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

It is not very good clean. Not very satisfied considering my carpet wasn’t very dirty to start with.

Report a concern   June 12, 2025 — Rated 3 out of 10 by J.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The tech was very professional and was thorough going over everything thing more than once, but don't believe in the method. There were stains still visible after.

Report a concern   June 12, 2025 — Rated 6 out of 10 by L.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Job was good however I did not get a receipt and would like one.
Name removed
First name removed Email address removed

Report a concern   June 12, 2025 — Rated 10 out of 10 by Gerry Staggs Zerorez Los Angeles
What do you like about our products and services?

My house looks better than ever. So pleased with the Technician and the whole experience.

Report a concern   June 12, 2025 — Rated 0 out of 10 by K.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Allow more time for the technician's to perform a thorough job and not rush to get to the next appointment

Report a concern   June 12, 2025 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Carpet is always clean when they finish for a great price

Report a concern   June 12, 2025 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Jorge Martinez cleaned our carpets perfectly! Got up any spots and it dried within 8 hours.
Couldn't be happier!

Report a concern   June 12, 2025 — Rated 10 out of 10 by Vanessa Nilsson Zerorez Los Angeles
What do you like about our products and services?

The before and after is incredible!

Report a concern   June 11, 2025 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

I don't remember.

Report a concern   June 11, 2025 — Rated 6 out of 10 by N.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The employees came onsite and measured the rug at 14x12. He started cleaning the rug and we asked him if he is going to remove the furniture he said he does not move furniture. The rug at 2 sofas, 2 chairs and a large table. Why would I get charged for a large rug cleaning when only a small portion of the rug was going to be cleaned. Also one of the rugs cleaned in the bed room was only partially clean. We have used you before for red wine cleaning and had no problems. Disappointed this time around

Report a concern   June 11, 2025 — Rated 10 out of 10 by Bobbie Dolton Zerorez Los Angeles
What do you like about our products and services?

Matt is the best. We will ask for him every time!

Report a concern   June 11, 2025 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Everything went well.

Report a concern   June 11, 2025 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

Efficient, show up on time. Nice technician

Report a concern   June 10, 2025 — Rated 10 out of 10 by P.L.A. Zerorez Los Angeles
What do you like about our products and services?

This is the 2nd time we've used Sal@ZeroRez, just like the 1st time he did an incredible job!

Report a concern   June 9, 2025 — Rated 10 out of 10 by Rom Chopra Zerorez Los Angeles
What do you like about our products and services?

Good job

Report a concern   June 9, 2025 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

On time, efficient and professional. Also courteous and friendly.

Report a concern   June 9, 2025 — Rated 10 out of 10 by Y.Z. Zerorez Los Angeles
What do you like about our products and services?

The service always good and on time

Report a concern   June 8, 2025 — Rated 8 out of 10 by C.B. Zerorez Los Angeles
What could we do to improve?

Bring back shoe covers, container of spot remover

Report a concern   June 8, 2025 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable and efficient.

Report a concern   June 8, 2025 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

The professionalism and Sal’s ability to effectively communicate to the customer
he is a “star”.

Report a concern   June 8, 2025 — Rated 10 out of 10 by Theodore Younglove Zerorez Los Angeles
What do you like about our products and services?

On time and great work. Friendly and professional staff

Report a concern   June 8, 2025 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The service team arrived on time ad handled the cleaning of my vent very quickly.

Report a concern   June 8, 2025 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

This was the first time I’ve used Zerorez and was pleased with the service man who was very professional and friendly. I hope the major carpet stains don't return.

Report a concern   June 7, 2025 — Rated 10 out of 10 by John Burnett Zerorez Los Angeles
What do you like about our products and services?

Alex was great and the carpets look like new. The stairs were always so worn down but now look like we just installed. Thanks Zerore

Report a concern   June 7, 2025 — Rated 10 out of 10 by Cynthia Jansen Zerorez Los Angeles
What do you like about our products and services?

Great job . Quick. Efficient. Helpful. Carpets look wonderful!

Report a concern   June 7, 2025 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Mauricio was excellent! He is very professional and he is extremely good at what he does! Thank you! My white carpets look new again!

Report a concern   June 7, 2025 — Rated 10 out of 10 by Catharine Yost Zerorez Los Angeles
What do you like about our products and services?

Prompt, efficient, friendly, thorough,speedy, and respectful.

Report a concern   June 7, 2025 — Rated 10 out of 10 by Carla Moore Zerorez Los Angeles
What do you like about our products and services?

As a property manager, I have used Zerorez in several of my vacation rental homes over the years and they have always done a great job. I've used the carpet cleaning, sofa cleaning and area rug cleaning and it has all been top notich.

Report a concern   June 6, 2025 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

absence of chemicals in cleaning; friendly and efficient staff

Report a concern   June 6, 2025 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

reply sent to your e mail thanks


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