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based on 34625 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service! Service worked and we’d refer the company again.
Nothing more.
Easy appointment scheduling. Very kind person who came to our home - gracious, respectful of us and our property, efficient. Carpets look great!
Carpet turned out great, considering it’s been a long time since we had them cleaned. Our technician Adam was very nice and respectful. Have already recommended you guys to my next-door neighbor and believe they’ve already called.
Upholstery cleaning was fantastic
Service timely and knowledgeable
Maurice was great but....the 'cleaned' areas of the rug continued to smell like mildew/dirt even after it was dry. Was forced to repeatedly use a powdered rug refresher for a week until that scent finally overpowered the residual smell.
After my Zerorez carpet cleaning there is absolutely no sticky residue unlike other cleaning methods. The Technicians are thorough and professional. I think this type of carpet solvent has kept my carpets looking new.
Eduardo did a great job, as always.
Zerorez - technician was very knowledgable and did a great job on my carpets!!!
Works well and stays clean for quite a while
The technician, Eduardo, worked very hard to get the dirt out of our white carpet. He did the best job of anyone who has cleaned carpet for us. I definitely will request him again.
Jorge was very professional and did all the work request on the invoice.
Friendly, professional & efficient.
We have used Zerorez carpet cleaning services for many years. The cleaning process is the best, no residue ever. The techs are always on time and skillfully proceed with their work.
Tech was friendly and thorough. A great first impression of the company.
good work on time and friendly.
While I was very satisfied with the techs performance, I feel your $65 fee (for rooms over 3) is a rip off as it was only for the area around a queen size bed in a small bedroom. I questioned the tech and he indicated there was no other option.
That policy leaves a bitter taste in my mouth and I will look to other companies in the future as I view it as poor customer service and a "bait & switch" tactic
NOT GOOD!
Great service from Zerorez! The guys were very neat, organized and efficient. My carpets look like new again. Of course there are some small areas that show wear but overall they look amazing. I have used Zerorez in the past and I will use them again when the need arises.
Mike in Yucaipa, CA.
Do a great job, very professional and nice.
On time. Fast. REALLY good job cleaning the carpet. Competitive price.
Tech Brenden was knowledgeable and very cordial. He explained the process as well as other products offered. Carpets came out Great!
The carpets look fresh and clean.
Amazing. Love how clean and dry my carpet is after the service
We were impressed with Maurice. He was prompt, friendly, focused in his Job.
Very prompt and professional service.
Eduardo had a cancelled appointment prior to mine so he contacted me to see if I would like him to come early to which I readily agreed. He did a thorough job and was extremely courteous.
I have used Zerorez for many years and will undoubtedly call them again in the future...
The service was good at a good price.
Great job as always.
Brendon did a great job! He cleaned our rug and patio furniture m. Everything looks great . In fact the furniture under the covered patio looks brand new. Brendon is polite, respectful, and does an does an excellent job.
Maurice is the best! He spoils us with his efficiency and attention to detail.