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based on 34625 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
your man worked hard and was very clean when he was finished
On time and careful in application
My carpet looks brand new. The technician did a wonderful job. He was very professional and efficient.
great service as always
wonderful job!
Brendon was incredibly friendly and professional
When doing the dryer, they poked straight thru into the closet on the other side, breaking the foil vent and shot the vent dust all inside our closet. They did not blow the dryer out as expected and we explained to them that our vent has 2 bends and then straight up to the roof, so they should have known that it would be a long probe to go thru and they did not make us aware of the break into the closet on the other side. We now have to find the issue or clog because now our dryer is showing a clog in the vent and will not fully heat. And no, we had no dryer issues prior to this event.
Tape was left over 1 vent on the ceiling in the laundry room.
We also were told when booked, that the removed vents would all be cleaned before reinstalling and they were not. They were taken down and put back up in the same condition.
My husband was there the entire time if they had any questions or needed assistance for anything. I was in and out dealing with our dogs and vet/grooming appts.
I would not recommend this service to anyone and am beyond disappointed.
Xavier always does a good job for us.
Great customer service
Love all of your services!
Great job and personable associate
Our carpet looks great. The guy who did our service was a hard worker and that’s hard to come by any more. We are super pleased and will definitely use their service again.
Fast and clean and friendly
So far so good,
did a good job too many extra costs
Matt is great. Carpet looks spectacular
Chemical free
Loved the ease of getting an appointment and the Tec was On Time, Friendly and Effecient.
Fast service, friendly and knowledgeable technicians.
On time, great job. Knowledgeable and courteous... Our service man was excellent!
Great job, except I wasn't able to get the receipt that was sent via email (It said click here to get receipt, but I wouldn't go to the receipt).
Very personable and professional. Had some stubborn stains and carpet looks much better.
Always trust Zerorez to provide excellent service. Brandon was very thorough and very kind and considerate!
The technician did a wonderful job I am very please with it.
The residue free clean carpets and friendly hate working staff!
Prompt, courteous, efficient service.
Young man was friendly, professional, and did a great job!
Exceeded my expectations, excellent job Maurice.
Excellent service and very professional.
Easy, quick, friendly, efficient, affordable