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based on 34625 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet always looks like new, it drys pretty quickly if the sun is out and it feels good to walk on barefoot.
Products used smelled nice and fresh - also liked own water use. Technician was friendly and helpful
Carpet cleaning and heating/duct cleaning were great! All three technicians were professional and did a fantastic job! I’ve used ZeroRez before when I lived in San Diego County and this experience by far has been the best. I’ve recent referred a friend for your duct cleaning.
Tech was excellent and did a great job.
I am very satisfied with the service. My carpet looks very clean
Maurice did a great job!
Sal is the BEST!
No chemicals etc. everything comes out looking great.
The service is fantastic! Marcel does a wonderful job. Very thorough!
Cleaner was very kind and did a great job!
Everything is fresh and clean. Service was prompt and easy.
Great cleaning
Your advertisement states the carpet will be dry in 4-6 hours. Our carpet was wool, so apparently this is not the same drying time. It took 2 days with doors open and air flowing. Just would be nice to know before so we could have planned not to be in the house for 2-days
I’ve been using Zero Rez for 20 years; wouldn’t even consider another rug cleaner!
Very knowledgable and professional person that helped me understand the value of extra service (Dog urin removal package) and swift cleaning of carpet.Plus extra help in resetting furniture. A pleasant experience. Thank you
On time and very professional. Explained the service thoroughly. Polite. Excellent service at a fair price.
The rep did a great job and worked fast
I trust the recommendations from the technicians whenever they say something. My carpets always look great when they leave. I always pass on to my friends what great results I get with Zerorez.
Sal is the very best. He takes the best care of me every time. There is no way I would ever use a different cleaning firm. It doesn't get any better than Zerorez!
Carpets were really clean and not wet. Plus, they dried really quickly. Very clean smell and great customer service!
Never Cleaner!! Alex was very efficient! Very satisfied with the Carpet cleaning.
My carpet and tile floors look fabulous and it lasts a long time!
Branden was a very nice guy and very professional. Did a great job with our carpet.
I have no complaints about the way my carpets look after they were cleaned. However, when I checked my invoice, I was overcharged for an area rug that was not cleaned & also was disappointed that I had to pay a $36 service charge. Still waiting for Brian the manager to return my call after 6 days!! When I asked Jeff to move a table under an area rug to clean it, he refused to. My 80 year old husband with Parkinson’s disease did. So I will not recommend Zerorez to anyone & will not be using your service again.
Rudy was awesome !!!
All good.
Prices were as explained. The process was swift and effective. Did what they said they would do in a timely and efficient manner.
Cleans well.
Service is immediate and service people are reliable, knowledgeable and friendly
Easy scheduling, courteous employees, superior work at a reasonable price
My service tech person was on time, careful and did a nice job