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based on 34625 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech cleaned the ares so well and especially a bad stair came out well. However, it is a bit costly.
Arrived on time. Great job
They did an excellent job. I just don't recomend services to others
Very professional and thorough cleaning. Techs are always courteous and professional also. Also love the special deals and packages.
Great job
Three members of my family have been using Zerorez since the beginning of time. They are by far, the best ever in cleaning carpets. That is the only one of their services I have used at this time..
Brendon was very good. He explained exactly what he was going to do.
Clean fresh carpet
Rudy was very professional and did the rooms quickly and everything looked very nice. I also like that you don’t use soap or chemicals. I am sold on Zerorez😊
Carpet looks very clean. Rudy was on time and nice.
worth the extra money to me
I love that there are no toxic chemicals used….
Jorge was fast but thorough in cleaning! Great service and don't want to use any other person or company ever! Will definitely refer to anyone who needs their carpet cleaned!
Good service professional representatives very caring very considerate of the Home very informed pet friendly
The use of very little chemicals.
Honor the coupon card pricing. Sort f a bait and switch.
great work!
Good communication, friendly workers. Quickly completed. Professional
Your associate was on time, friendly and did what I requested.
Matt was absolutely fantastic! He was punctual and communicated clearly before, during, and after the job, which I really appreciated. His attention to detail was impressive—he was thorough, meticulous, and clearly took pride in his work. It’s not often you come across someone so professional and dedicated. Highly recommend Matt for anyone looking for top-notch service!
Fast and easy
Jeremy gave excellent service! Very qualified technician, with a friendly personality.
He was very careful to explain everything and did the work in a timely manner.
The carpets look beautiful!
Aaron was great. He called several times in the morning before arrival to update me on his ETA. He cleaned the couch, which I added on last minute, and he washed our rug that was able to be washed in house. He loaded the rest of the rugs into his van for the service to wash in the factory, as they were more delicate. He was very careful to call his company and consult them about whether the rugs should be taken in or washed on site. The only thing is that ZeroRez only sends out one employee per service, so I had to help him carry the furniture off the rugs and one of the heavy rugs to the van. Otherwise, he said they do come back another day if no one is able to help lift. Thank you very much, Aaron!
Our carpet and area rugs look great!
I have been impressed with both your technicians and the service they provide. I have had Jason and he has been very helpful in his finished work on my carpet cleaning.
As long as I receive this kind of service you have my business from now on to forever!!
Dave Mathias, Laguna Niguel, Ca.
I put off getting a stained area on my entry carpet worked on for over two years. The stain was spray paint fog that had settled on the carpet from refinishing our front door. Although everything was covered with plastic, the fog somehow got through and settled on an 11 ft. x
1 1/2 ft. area. I tried cleaning it myself without worthwhile results. A mailer (Flier) from Zerorez came and I hung on to it thinking I might do something about it later. I had it on my desk for several months. Finally, last week, I thought, I'd give them a try, thinking they can't make it worse. Their man came out and in about 45 minutes he did the impossible. It looks fantastic!
Bobby Stewart
This is the second year working with Matt in Orange County, and he is great. Very reliable with great service.
Excellent service, technician was awesome, did a great job
He was fast and did a great job.
This guy has done a great job each time he's cleaned my carpets and love seats. Embarrassingly, I don't remember his name. He doesn't just quickly do the job and head out, but is very precise and detailed covering everything.