Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 15, 2021 — Rated 10 out of 10 by Kathy Bunge Zerorez Los Angeles
What do you like about our products and services?

This was the BEST carpet cleaning job we have ever had! Our carpets are fresh & clean & a few spots we had are now gone. The technician, Sal A., was so nice & did a fabulous job!
Report a concern   August 15, 2021 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived early, was polite, got right to work, and did a good job.
Report a concern   August 15, 2021 — Rated 10 out of 10 by Robyn Nelson Zerorez Los Angeles
What do you like about our products and services?

Christian was prompt, courteous, and accommodated my requests

Report a concern   August 15, 2021 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Efficiency, organization and honesty
Report a concern   August 15, 2021 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks like new.
Report a concern   August 15, 2021 — Rated 10 out of 10 by M.A.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent, extremely helpful and knowledgeable technician. Top of the line!
Report a concern   August 15, 2021 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Great technician. Asked about any areas needing special attention and cleaned everything to my satisfaction.

Report a concern   August 14, 2021 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Super friendly and thorough. Ben was great!

Report a concern   August 14, 2021 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Austin did a great job.
Report a concern   August 14, 2021 — Rated 10 out of 10 by Ellen Norris Zerorez Los Angeles
What do you like about our products and services?

Excellent job! Everything looks just great!! I am very pleased!
Report a concern   August 14, 2021 — Rated 3 out of 10 by A.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Don't want you do do anything.
When Christian left home, things naturally wet.
When carpet dried, it looked no different than when I called for appt. Sure do miss Robert. He put muscle into his work.
Please don't send Cristian to our home in the future.
Report a concern   August 14, 2021 — Rated 10 out of 10 by David McCullom Zerorez Los Angeles
What do you like about our products and services?

The young man that cleaned my carpets did an excellent job
Report a concern   August 14, 2021 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

On time and did an excellent job.
Report a concern   August 14, 2021 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Super easy to book, and worked around my schedule. The Tech was very nice, and easy to deal with.
Report a concern   August 14, 2021 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Bret the Tech, dependable, efficient, reasonable, clean carpets, no residue, expected results...
Report a concern   August 14, 2021 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule online. Technician arrived promptly (following promised phone call 30 minutes ahead of arrival). Technician (Ben) evaluated space to be cleaned, explained service to be provided, confirmed charges, answered our questions clearly & thoroughly. Carpet cleaning was effective. Very positive experience from start to finish.
Report a concern   August 14, 2021 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

your pH water cleaning is good for chemical sensitive and people who cannot be around scented products.

STRONG RECOMMENDATION - find a non-scented per-treatment and shampoo product. they DO exist and are quite effective.

also - might be a good potential new product to enhance your offerings - carpet sealant - product is odorless and non-toxic and reduces effects of toxic carpet discharges. interesting concept that might be a new area for you... it certainly fits your business profile quite well.

thanks for caring.
Report a concern   August 14, 2021 — Rated 10 out of 10 by C.N. Zerorez Los Angeles
What do you like about our products and services?

personnel on time, friendly and efficient. no chemicals. rugs and sofa looks good
Report a concern   August 14, 2021 — Rated 10 out of 10 by Lorretta Corrigan Zerorez Los Angeles
What do you like about our products and services?

I was amazed to see my dirty white carpet come back to life. Have already recommended zerorez to my brother.
Report a concern   August 14, 2021 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Austin did a great job! Our carpets and rugs look great!
Report a concern   August 14, 2021 — Rated 0 out of 10 by L.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I scheduled cleaning as I often have for many years. I spoke to Janella on 7-21 and the price was quoted at $378.00, so I gave her the go ahead. When the technician was done cleaning he changed the fee to $418.00 claiming that we had oversized area. All these years you have quoted and never changed your prices before so why start now an upset your customers. Would I recommend you to my friends and family? Right now no, until you honor the price you quoted me and I agreed to. Please make it right.
Report a concern   August 14, 2021 — Rated 10 out of 10 by Victoria Weston Zerorez Los Angeles
What do you like about our products and services?

Sal does a great job making my carpet look like new
Report a concern   August 14, 2021 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

fast and carpet looked when done.
took out some serious stains
Report a concern   August 14, 2021 — Rated 10 out of 10 by M.V. Zerorez Los Angeles
What do you like about our products and services?

Thank you for getting out all the spots from our carpet. It looks and feels like a much newer carpet.
You’re the best!😊
Report a concern   August 13, 2021 — Rated 8 out of 10 by J.Z. Zerorez Los Angeles
What could we do to improve?

I found the price a little high, but I'm satisfied with the work done. None of the spots have come back, at least at this time.
Report a concern   August 13, 2021 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

I liked you brought your own water and hauled dirty water away and dump down gutter or sewer. Associate was polite, knowledgeable and friendly.

Report a concern   August 13, 2021 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Got my carpet very clean

Report a concern   August 13, 2021 — Rated 10 out of 10 by A.V. Zerorez Los Angeles
What do you like about our products and services?

Our carpets look brand new! The technician was nice and did a great job!
Report a concern   August 13, 2021 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Very good job
Report a concern   August 13, 2021 — Rated 10 out of 10 by Claudine Casto Zerorez Los Angeles
What do you like about our products and services?

I had a wonderful experience! Your tech was a real gem. He was available earlier than expected and ask if we were ok with a earlier arrival. We were happy to get it started early. He was very knowledgable and efficient! WE WILL RECOMMEND YOU Without hesitation! He did an excellent job! Thanks for taking good care of us.

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