Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34859 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 1, 2021 — Rated 10 out of 10 by W.K. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time and Andrew did an excellent job. Thanks.

Report a concern   September 1, 2021 — Rated 0 out of 10 by M.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I called Zeroez to remove an odor in my bedroom carpet from a pet accident. They serviced the carpet twice, and the cleaning made no difference in the smell.

Report a concern   August 31, 2021 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Great job!

Report a concern   August 31, 2021 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

The communication between me and the person that came out was crystal clear, he let me know when he was coming, and was very willing to give me a 5 min heads up so I could lock up my dogs. He was friendly, efficient, and performed his job beautifully.

Report a concern   August 31, 2021 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Very Professional and timely. My carpet looked brand new after the cleaning treatment. I would highly recommend to friends and other professionals.

Report a concern   August 31, 2021 — Rated 10 out of 10 by Sally Meugerl Zerorez Los Angeles
What do you like about our products and services?

Your technicians do an amazing job, getting areas of my carpet clean that I never thought would come clean. I always use Zerorez because of that quality. It is a nice plus that your team also provide excellent customer service.

Report a concern   August 31, 2021 — Rated 10 out of 10 by Delores Ellstrom Zerorez Los Angeles
What do you like about our products and services?

The technician was great. His work was outstanding and he was very honest. Showed up on time and called before he arrived.

Report a concern   August 31, 2021 — Rated 8 out of 10 by J.K. Zerorez Los Angeles
What could we do to improve?

Person needs to take longer and clean better.

Report a concern   August 31, 2021 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

I received “Timely efficient service.”

Report a concern   August 31, 2021 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

These guys are simply the best, when it comes to area rug care. They were prompt in coming exactly when promised, the cost was exactly as quoted, and the work was terrific. I have used them before, and will use them again.

Report a concern   August 31, 2021 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

no chemicals

Report a concern   August 31, 2021 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Eddie was very good. I had never had the floors cleaned with a service before and he showed me what he was going to do. He was very polite and did a great job.

Report a concern   August 31, 2021 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Fast, dependable and professional service

Report a concern   August 31, 2021 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Prompt
Well mannered technician
Excellent cleaning
Very satisfied

Report a concern   August 31, 2021 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Zerorez works super quickly -- they were able to do all of the carpets in my house in about an hour. The results were great!

Report a concern   August 30, 2021 — Rated 10 out of 10 by P.A.B.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning dries quickly and doesn’t get dirty again because of zero resudue

Report a concern   August 30, 2021 — Rated 10 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

Did a very thorough job!

Report a concern   August 30, 2021 — Rated 10 out of 10 by S.I.S. Zerorez Los Angeles
What do you like about our products and services?

Carpets look beautiful, courteous, thorough service, always a pleasure to have you clean our carpets. Thank you once again.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Jaimie Stentz Zerorez Los Angeles
What do you like about our products and services?

We had great results! we have 3 kids so the stains and build up happen quickly. Our technician Eddie did such a fantastic job explaining everything and adding great advice.

Report a concern   August 30, 2021 — Rated 7 out of 10 by D.S. Zerorez Los Angeles
What could we do to improve?

did not have info on carpet protector.

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

The professionalism of your technician very kind and friendly

Report a concern   August 30, 2021 — Rated 10 out of 10 by Barbara Eslinger Zerorez Los Angeles
What do you like about our products and services?

I love Zerorez. They do good work.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Lucy Brejcha Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient - respectful employee - even likes dogs (I have two BIG Labradors).

Report a concern   August 30, 2021 — Rated 5 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had my house cleaned by zerorez in Colorado. The tech that came in was very nice and worked very hard, but the carpet did not come out very clean. My brother was walking on the damp carpet with his socks and his socks were so dirty. There were multiple areas with spots or stains that just didn't come out. In our home we have cream colored carpet that looked pretty darn dirty from the hall to the kitchen area and it is beautiful. I expected the carpet in CA to look a little better unfortunately. I feel like the water being used to clean was just too dirty to clean an entire house. The tech really tried his best but I was not thrilled with the result.

Report a concern   August 29, 2021 — Rated 10 out of 10 by Nancy Celeste Young Zerorez Los Angeles
What do you like about our products and services?

Technician was very thorough and did all the necesssary spot cleaning as well

Report a concern   August 28, 2021 — Rated 10 out of 10 by Melanie Patterson Zerorez Los Angeles
What do you like about our products and services?

I feel my carpets and floors are really clean after Zeroez has completed the job.

Report a concern   August 28, 2021 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

you are the best

Report a concern   August 28, 2021 — Rated 10 out of 10 by Jacqueline Berger Zerorez Los Angeles
What do you like about our products and services?

The gentlemen (Gabriel & Jason) arrived early (after calling to say they were on their way.) They were professional, did an excellent job, & totally cleaned up before they left. Thank you, I’m very happy with Zerorez. Jacqueline

Report a concern   August 27, 2021 — Rated 10 out of 10 by Loretta Slifkin Zerorez Los Angeles
What do you like about our products and services?

Did a very fine job on our carpets.

Report a concern   August 27, 2021 — Rated 3 out of 10 by D.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician was nice but the cleaning did not clean our carpets very well. There was even a small spot of a fresh coffee stain ( I spilled the coffee the morning of our cleaning) that did not come out.


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