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based on 35216 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people are professional, friendly and efficient.
Profession, friendly people. Great job.
Service, knowledge and cleaning
The professional way all employees presented themselves whether on the telephone or in person.
Brain was courteous And informative. I like the way the carpet cleaning turned out.
No soap, no chemicals, stains do not come back. Professonal, courteous staff.
I think Zerorez is absolutely the finest company and carpet/cleaning service that exists today. I recommend you to everyone to talk to. I hope Zerorez and other green companies stand up and toot your horn more...I witnessed another chemically based carpet cleaning service truck dump the dirty and chemically treated water into our storm drain which clearly stated "Drains to Ocean"...I stopped them and also reported them. It should be mandatory that only company using environmentally safe substances are allowed...anything we can all do to make that the law, I'm in! AND...lastly but certainly not least, David, our recent service tech was incredible! Kind, hard-working, respectful, et al...all your guys are simply the best! Thank you!
The simplicity of the process. The clean feel of the fluffy carpet!
Customer service was amazing. We were moving into our house and needed our carpets cleaned before we move inandand they did same day service. Our carpet cleaner guy was amazing, very professional and did an amazing job. I highly recommend your services. Thank you so much.
I like the fact that the service men know the products and can tell you exactly what their using in different areas.
It's a deep clean and my carpets look like new
You are always on time and always call ahead when you are on your way. With two cats, a dog and two teenagers my carpets are always in frightful condition when you come out and they always look like new when you leave.
Tom the man who came out and cleaned my carpets and furniture was sooooo professional...he did a great job..
plus his truck was amazing..as soon as he opened the door I new it was going to be a great job...are all of your trucks like this one...I have only seen one of your trucks before but it was an ordinary van....I am looking forward to having Robert here on the Nov 6 to dye some places on the carpet amd get my carpet clean ...the neighbor across the way loved the job Tom did and took his card and will be giving you a call to clean his carpets and things....I am glade I used you thanks to Bill Handel on KFI....
I like the fact that it's nontoxic and does a fantastic job cleaninng my carpets.
Marcel is great, knowledgeable and couldn't be nicer!!
Amazing how clean my carpeting is! Dana was professional and very informing about your service.
The seviceman was very polite, informed and did a good job.
non toxic.... service person was timely, clean, professional,helpful and efficient
They are clean and most efficiently! But I do have a question, the picture on the van of the man drinking the water....well, when is that supposed to be done? The man in the picture actually cleaned my carpets and he told me that someone had asked him when he was going to drink the water. That got me thinking....what is the picture referring to? It does not make much sense to me now.
My wife is visiting her sister in Las Vegas and I used the Zerorez powder mix to clean the pathway from the kitchen to the hallway while she is gone, and if she doesn't notice the difference in carpet clean when she gets back home I might as well walk around naked.
The way the carpet looked,smelled and how fast it dried and the wonderful gentleman that cleaned my carpet.
I am a repeat customer. The non-sticky result really makes the price worth while. Dana, the gentleman that cleaned my carpet is to be commended. He is a real professional and cleaned my carpet to his satisfaction. His sweat equity was greatly appreciated.
The carpets, marble floors and granite counter tops look amazing. I love that you don't use chemicals or soaps. I've been using ZeroRez for floor and carpet care for about 9 years, in Seattle and here in southern CA. Robert did an amazing job, and he came back on his day off to finish buffing the floors. It would have been a 3-Advil and 2-glasses of wine day for me after all that work! Robert also gave me great maintenance instructions that were really helpful. Thank you!
QUALITY JOB. NICE TECH. ON TIME.
Technicians are considerate and responsive. I'm not thrilled about the arbitrary fuel charge it should be part of your advertising.
No residue on rugs so stay cleaner longer
Gabriel great at dyeing
I was so very impressed with the quality of work that zerorez did. Dennis and George were a pleasure to have in my home and did the job I had expected. I would highly recommend zerorez. Thank you my carpets, tile and chair look great.
Our carpets came out beautiful. The technican was very professional.
Our carpet cleaning technician Dennis was prompt and professional. We immediately felt at ease with his Knowledge of carpet cleaning and how well he took care of our home. We have to admit that we were skeptical of the cleaning process and were concerned that it would not do the job we expected. The results were simply amazing! It really does do what they say. Took a full 24 hours to fully dry, but no odor or signs of residue left behind. I'm looking forward to seeing how long it will stay this clean.
Excellent professional service by phone reception and in the field tech.
Tech is always professional. Zero soap residue keeps the carpets cleaner longer