based on 40022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andrew! Best technician I've ever had. I'm pushing 70 so you know I've had a lot of carpet cleaning done.
Used Heavenly Carpet Cleaning twice. The first time it was ok. The second time it was bait and switch with the charges being doubled. When I told them to leave they then lowered it to the old price. I told them to leave since the trust was gone even though the house was all torn apart by the prep. Andrew honored the advertised price.
I'm so pleased I'm giving my neighbor carpet cleaning by Andrew for her birthday.
Can't say enough good things about Andrew. Very happy and pleased. He deserves a raise!
The guy who did our carpets and tile was awesome.
I liked the soap less cleaning method. Your service person was friendly and he did a thorough job. I will use your company in the future. As a real estate agent I will refer your services to my clients as needed.
Happy New Year!
Effie L. Young, Broker-Salesperson
TR Realty
I was promised my tile would look better after cleaning and it did not look any different.I asked for a refund and got no satisfaction. A refund would be the only thing that would make it right.
The carpet looks great. Victor was awesome. The gentleman who cleaned my carpet
That they are as natural as cleaning products can be!
Polite Professional and informative.
I was impressed with the personnel and the product beyond expextations.
GREAT JOB!
Rob was great. Fast and friendly service. Thanks!
Knowledgeable technician, prompt service, on time, great results.
Loved the Service! Zak talked us through the whole process and helped us in evert way
Tv
never have to worry about Zerorez. They do what they promise and stand behind the promise. Hard to find these days. Thank you.
The young man who did the job at our house could not have been nicer and he really worked hard to make my old worn out carpet look presentable. He did a portion of my kitchen tile for free and it looked great!! We appreciate his hard work and effort to make old carpeting look better. Thank you, Patti Last name removed
Quality of the work; professionalism and working knowledge of the techs who come out and do the work
The carpet dries fast and is really clean and soft.
Worker was very knowledgeable. Was fast and friendly.
Your employee "Ryan" was very knowledgeable about explaining your process of cleaning. He did a very thorough job and it came out much better than previous cleanings I've had with other companies.
Carpets were very nicely cleaned. The only improvement I would make is when you set appointments for 8:00 a.m. be there at 8
Great job and friendly, efficient associate.
Best in the business... everything was cleaned and due to the empowered water there is no residual
Everything. Michael was especially helpful today.
YOUR SERVICE GUYS ARE VERY NICE AND INFORMATIVE CLEANED MY CARPET BETTER THAN ANY ONE ELSE
THANKS SO MUCH
Carpets look great. Technician was knowledgeable and did a great job.
The carpet cleaning works and dries quickly. The people are friendly, knowledgable and personable!
Top notch work, smart and thorough professional workers.
Your people.
I feel the price was too high, based on the original email and quote. I really wasn't prepared to be in a negotiation with the tech.
My carpet looks great.
The Technician was great. BUT I do have a big question. He said he would treat the puppy spots in the hallway (previous renter had a puppy) But the day after he had done our rugs the same spots still flouresced with the UV light I have- they were still there. No change. So I wondered if he really did the extra treatment I paid for. And the spots still flouresced a week later. No change. So if spots like that never really disappear, and they were old spots that had been there since the rug was cleaned before we moved in, and if they are spots that always show up with UV light source, then it is not exactly honest to tell a customer that spot treatment should be done. So either the spots will always show and maybe I didn't need the pet treatment , and the tech didn't tell me that, OR he didn't really do the pet treatment I paid for-which is it? Please call me Phone number removed
The rugs looked great and they felt great as you advertise. But I am wondering if I got a bit ripped off on the the pet treatment....
very professiona quote and service. Jacob who came and did the quote and then did the work did a great job! Very professional.