based on 41510 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys where very professional and explained everything in detail. Made sure all of equipment and any mess nade was cleaned up before they left. Courtesy was given to my wife as she was the one dealing with the gentleman.
Every one is very friendly and accommodating. Service and price are outstanding and the end results are truly better than traditional carpet cleaning.
Great service. On time. Very professional. Made suggestions with explanations, but weren't pushy.
Very happy.
Thank you
Although the guy was very pleasant, he was by himself. I had 2 rugs to be cleaned which he did after the carpet. I had to wrestle them into a shape I could get through the door because he had bundled them. Then I had to move all of the furniture...took a couple of hours, it is very heavy had to move one end of the table 4 in then the other numerous times to get it where it needed to. Had he done the rugs first and draped them they would have been dry enough to put down. I'll be going back to the guy I used to use, he came with a helprt and returned furniture to position. Also he puts down part to walk on til all is dry.
I love the high alkaline water and no chemicals used! My pet stains always come out and stay out.
No cheicals. No residual left behind
great customer service
Friendly technicians with an understanding of products.
Customer service was great and professional. Quick service and carpets look great.
The service was great but the results after the carpet dried was not what I expected. I can still see the darkness in the high traffic areas and you can still see where the carpet was matted down even though I paid extra to have it brought back to like new condition. I assume this is because my carpet is a cheap quality. I just would have appreciated if my expectations were discussed ahead of time so that I wasn't disappointed afterwards.
Great people, great service!
The products are good, but what makes it great is the service. Very professional, knows what their doing and really helps explain the options. I was comfortable with him being in the house and now a week later the carpet still looks great! (Even with two kids, two dogs and two cats!)
I will use them again!
First name removed
Remember to offer to do other areas than those specified. The cleaners did an amazing job on the carpet and kitchen tile, but didn't offer to do the entry way tile (and I forgot) so now they're mismatched : /
Great service!
Showed up on time very detail oriented
Did a good job on old carpets, made the look good as new
First of all the employee Chris was outstanding with us. We finally found some color grout so I can play patch man.
I love that you clean with powered water...Also all of your technicians that have cleaned my home, are Awesome!
We were so happy with our carpet that we decided to have our tile done the next day. The results were amazing! Eddie was so thoughtful and hard working. We are very pleased! Thank you, Eddie!
The guy this time took forever to get done and he used my bathroom which I hate
They did a great job and Brian and his partner were very friendly and personable.
Friendly service
Michaels was very well versed in his craft, I just purchase this home & carpets were in bad shape, Micharl had them looking almost new ,
your service was recommended & I am very pleased with the appearance of my home.
Michael is a very personable employee & represents your company very well
CARPET LOOKS BRAND NEW AND THE ASSOCIATE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCTS HE WAS USING THANKS AGAIN
Guys were great! Was quick and made my house smell fresh not chemically. Will use again and again
Price was as quoted and our tech went out of his way to do a great jo!
The technician was very professional, prompt and informative.
better removal of stains.
My service tech was very polite and explained what he was doing as it was my first carpet cleaning experience. I will call them again when needed.
Prices seem to be a bit high, especially since nothing was moved and only the traffic areas were cleaned.
cleaning is without soap and when carpet is cleaned with soap the soap draws more dirt.