based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job! More than we exspected. Our tech Talon was friendly and courteous. We would definitely recommend to other friends and family.
My carpets are very clean now.
Excellent, professional service
Please contact me atPhone number removed748 to discuss the service.
I paid for the per treatment in all areas and today when it dried I went through with a black light and all the pee stains are still there. The guy didn’t explain about Gaurenteed and non guarteneed pet treatments until I got the receipt. But when you pay an extra $100 for pet treatments I would think the stains would come out. I even did the pad wash and the stains are still there. Very disappointed. I didn’t want to pay the extra money but he said it would work and nothing. It would have been the same and I would have saved almost $100. The carpets look clean but the urine stains are still there.
Chris and Ed were extremely professional, knowledgeable and friendly. My carpet looks brand new after Zerorez, I also got my couch and 2 rugs cleaned and they look amazing. I couldn't be happier. I'll never use another carpet cleaning company, Zerorez is the very best.
Very knowledgeable tech. Explained what he recommended, no pressure. The carpet looks so great! Got rid of some high traffic areas & all the carpet looks so fresh😊 Recommend highly!
Everything.... you guys go above and beyond each time you clean our carpets and vents. I trust your company. Thank you.
We were very pleased with the service provided by our tech, Chris. He arrived on time, was extremely pleasant, and explained options to us. Our carpet looks great and the tile area he did for us is beautiful also. We felt your pricing was very fair and would definitely use your service again.
I love Zerorez and wouldn't use any other company for my carpet cleaning! They never cease to amaze me with the stains and high traffic areas they always get clean and the carpet looking new again! Best part is no harsh chemicals or smells for my pets or family and super soft and fresh carpet. Thank you once again Zerorez for a job well done! You've got a customer for life with me! Thank you, Name removed and family
It works great, love they way my carpets came out. Also our service person Chris was amazing. He 3xplained thing how they worked and was super nice.
Service technicians were very knowlegeable and professional
I am not as happy as the first time my carpets were done, The first time they took their time, Marks didn't come back for 8 months, it cost me 248.00 dollars more. I refer you to many people. Stated you were a little expensive but well worth it the last time. Not so happy this time
Carpets in the rooms I use already don't look good.
How well it cleaned!
Excellent job - carpet stains were removed - technician very courteous and helpful.
Excellent service!
Professional and excellent quality service!!
The system w/0 soap
Did an outstanding job, especially on a badly stained traffic area. Both men were very friendly and professional.
Very easy to book, the quote was spot on and the service techs were on time and did a great job with the carpets, we will be sure to call again when the need arises!
i havehad your service several times and always pleased I recomened you to my new and she is also having her rugs done tomorrow Wildwood lake st, henderson Zac is very verygood and nice He aims to please 2nd time i had him will request him next time too. thank you
I had Zerorez clean all my carpets 6 months ago, I had the whole thing done with the carpet protection, etc . This time I just wanted to have the 3 room special done. The technician would not honor the 100 sq.ft. free tile coupon. I was a little disappointed, I have been using Zerorez for several years. Not sure if I will use again.
You always get our carpets cleaner than I thought possible and always leave them smelling fresh as when they were new again. Can't thank you enough. Name removed im Las Vegas
Fast, friendly, and knowledgable service. Simple, yet highly effect cleaning procedure.
Chris was great. Very friendly and knowledgeable. Best part didn’t try to sell me on anything. Just gave a little advice.
I wasn't a little disappointed this time. Initially I was very pleased. But, a week later and the pet stains I needed cleaned are still "crunchy". So, either the pet stain is still there or the solution wasn't rinsed/pulled out completely.
Tech was friendly and knowledgeable. Carpets dried quickly and look great.
Easy to schedule appointments, packages explained fully, friendly professional staff, high quality service.
They always do a great job when they come out to my home or business.
Straightforward and honest. No Surprises