based on 39685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were on time and very efficient. Carpets looked fantastic and dried by end of the day. Guys were very polite and clean with their work. Didn’t leave a mess behind. 👍👍
Would never use your company again. I do not believe the technician was fully trained to take on the two jobs he did. Very poor quality work and extremely poor response from management
When the Zerorez arrives for a carpet cleaning, the Tech attempts to increase the pricing by offering a 'deep-cleaning' method on tough carpet stains! Deep carpet stains are never discussed nor is the increased pricing. Ergo, the price is never fixed. Also, a customer must read the small advertising print that there is an $8.00 fuel charge passed on to the customer. Not sure why the customer must pay for fuel charges on behalf of Zerorez? One final caveat. The Carpet-Tech states that the gas credit card of $25.00 will be mailed. To date no gas card has been received. Senior Citizens, on a fixed income of social security should be treated fairly.
My carpet is still dirty and stains were not removed....called to complain and the supervisor was rude and not helpful at all.
No machines in the house. Tech's wear booties, corner guards and neat.
Everything was great.!
Dried quickly like Carlos said.
Professional and beat and polite.
Great customer service and the carpet is very clean without the after cleaning smell. Our tech did an awesome job.
Your process cleaned the carpet well, leaving no residue. Your contact persons and technicians are first rate.
Michael was especially impressive; honest, friendly, personable and helpful. He is respectful and careful in your home. His concern for the customer is genuine....you are lucky to have him as an employee. I really like that there are no toxic ingredients in your cleaning products...
Thank you for a great job well done. Will recommend to others.
Excellent job from Chris and Anthony. They were both very professional and did a superb job on my carpet which really needed a good cleaning!
hard work and cleanliness
Carlos did a great job. Very thorough.
Great service
Michael did a great job. It was fast and hassle free. Thanks again.
I like Ben
Good job. Thank you!
The operator was quick, efficient, and did helluva job. I like the fact that they don't use a lot of chemicals in their cleaning process.
Great work done at my house! However, I think you should give some discount to those of us that don't have (3) rooms of carpet, rooms that have carpet are small, and are repeat customers. It does make a person want to start shopping other businesses ~
Carpet was clean but also somewhat stiff after treatment. It improved after vacuuming.
Excellent service and great results, carpet look very clean
Andrew the tech that came to my house was very friendly. He walked me through the process. We did a walk through of my house and he pointed out areas that my dogs had urinated on. Andrew was very professional. The price was less than I thought it was going to be. Zerorez is going to be the carpet cleaning company that I call whenever my carpets need cleaning.
Thank you Andrew and thank you Zerorez.
Jesse C.
The 2 guys that came out to clean the carpets were very nice and did a good job. However, in doing so they broke one of our sprinkler heads. My wife called in this morning to report this incident, and she was told that a "supervisor" would be calling back. it is now 9;20 pm and still no return call. I want Zerorez to pay for the damage to the sprinkler.
Some small areas of carpet is not clean The grout is not as clean as could be.
Very fast and knowledgeable
The correct score should have been zero.
I don't recommend anything to anybody.
Carpets came out nice, price was a little higher than I expected
Leslie was great to work with! She was able to get the services I needed done within my budget. I would definitely recommend Zerorez and will be using your services again!
Quick response, carpets spotless

Professional, quick and easy.