Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2018 — Rated 10 out of 10 by C.P. Zerorez Las Vegas
What do you like about our products and services?

Professional, quick and easy.

Report a concern   June 22, 2018 — Rated 10 out of 10 by Dana Delgado Zerorez Las Vegas
What do you like about our products and services?

They were on time and very efficient. Carpets looked fantastic and dried by end of the day. Guys were very polite and clean with their work. Didn’t leave a mess behind. 👍👍

Report a concern   June 22, 2018 — Rated 0 out of 10 by A.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Would never use your company again. I do not believe the technician was fully trained to take on the two jobs he did. Very poor quality work and extremely poor response from management

Report a concern   June 22, 2018 — Rated 7 out of 10 by D.V. Zerorez Las Vegas
What could we do to improve?

When the Zerorez arrives for a carpet cleaning, the Tech attempts to increase the pricing by offering a 'deep-cleaning' method on tough carpet stains! Deep carpet stains are never discussed nor is the increased pricing. Ergo, the price is never fixed. Also, a customer must read the small advertising print that there is an $8.00 fuel charge passed on to the customer. Not sure why the customer must pay for fuel charges on behalf of Zerorez? One final caveat. The Carpet-Tech states that the gas credit card of $25.00 will be mailed. To date no gas card has been received. Senior Citizens, on a fixed income of social security should be treated fairly.

Report a concern   June 22, 2018 — Rated 0 out of 10 by S.B. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

My carpet is still dirty and stains were not removed....called to complain and the supervisor was rude and not helpful at all.

Report a concern   June 21, 2018 — Rated 9 out of 10 by M.C. Zerorez Las Vegas
What do you like about our products and services?

No machines in the house. Tech's wear booties, corner guards and neat.

Report a concern   June 21, 2018 — Rated 10 out of 10 by D.C. Zerorez Las Vegas
What do you like about our products and services?

Everything was great.!
Dried quickly like Carlos said.
Professional and beat and polite.

Report a concern   June 21, 2018 — Rated 10 out of 10 by Alan Prentiss Zerorez Las Vegas
What do you like about our products and services?

Great customer service and the carpet is very clean without the after cleaning smell. Our tech did an awesome job.

Report a concern   June 21, 2018 — Rated 10 out of 10 by G.S. Zerorez Las Vegas
What do you like about our products and services?

Your process cleaned the carpet well, leaving no residue. Your contact persons and technicians are first rate.

Report a concern   June 21, 2018 — Rated 10 out of 10 by J.A. Zerorez Las Vegas
What do you like about our products and services?

Michael was especially impressive; honest, friendly, personable and helpful. He is respectful and careful in your home. His concern for the customer is genuine....you are lucky to have him as an employee. I really like that there are no toxic ingredients in your cleaning products...

Thank you for a great job well done. Will recommend to others.

Report a concern   June 21, 2018 — Rated 10 out of 10 by Cindi Ray Zerorez Las Vegas
What do you like about our products and services?

Excellent job from Chris and Anthony. They were both very professional and did a superb job on my carpet which really needed a good cleaning!

Report a concern   June 21, 2018 — Rated 7 out of 10 by K.T. Zerorez Las Vegas
What could we do to improve?

not impressed

Report a concern   June 21, 2018 — Rated 10 out of 10 by H.W. Zerorez Las Vegas
What do you like about our products and services?

hard work and cleanliness

Report a concern   June 21, 2018 — Rated 10 out of 10 by M.M. Zerorez Las Vegas
What do you like about our products and services?

Carlos did a great job. Very thorough.

Report a concern   June 21, 2018 — Rated 10 out of 10 by D.T. Zerorez Las Vegas
What do you like about our products and services?

Great service

Report a concern   June 21, 2018 — Rated 10 out of 10 by Max Himh Zerorez Las Vegas
What do you like about our products and services?

Michael did a great job. It was fast and hassle free. Thanks again.

Report a concern   June 20, 2018 — Rated 9 out of 10 by M.A.E.M. Zerorez Las Vegas
What do you like about our products and services?

I like Ben

Report a concern   June 20, 2018 — Rated 10 out of 10 by A.R. Zerorez Las Vegas
What do you like about our products and services?

Good job. Thank you!

Report a concern   June 20, 2018 — Rated 8 out of 10 by M.S. Zerorez Las Vegas
What could we do to improve?

The operator was quick, efficient, and did helluva job. I like the fact that they don't use a lot of chemicals in their cleaning process.

Report a concern   June 20, 2018 — Rated 9 out of 10 by C.C. Zerorez Las Vegas
What do you like about our products and services?

Great work done at my house! However, I think you should give some discount to those of us that don't have (3) rooms of carpet, rooms that have carpet are small, and are repeat customers. It does make a person want to start shopping other businesses ~

Report a concern   June 20, 2018 — Rated 8 out of 10 by S.V. Zerorez Las Vegas
What could we do to improve?

Carpet was clean but also somewhat stiff after treatment. It improved after vacuuming.

Report a concern   June 20, 2018 — Rated 10 out of 10 by R.W. Zerorez Las Vegas
What do you like about our products and services?

Excellent service and great results, carpet look very clean

Report a concern   June 20, 2018 — Rated 10 out of 10 by Jesse Cesena Zerorez Las Vegas
What do you like about our products and services?

Andrew the tech that came to my house was very friendly. He walked me through the process. We did a walk through of my house and he pointed out areas that my dogs had urinated on. Andrew was very professional. The price was less than I thought it was going to be. Zerorez is going to be the carpet cleaning company that I call whenever my carpets need cleaning.
Thank you Andrew and thank you Zerorez.

Jesse C.

Report a concern   June 20, 2018 — Rated 10 out of 10 by A.G. Zerorez Las Vegas
What do you like about our products and services?

The 2 guys that came out to clean the carpets were very nice and did a good job. However, in doing so they broke one of our sprinkler heads. My wife called in this morning to report this incident, and she was told that a "supervisor" would be calling back. it is now 9;20 pm and still no return call. I want Zerorez to pay for the damage to the sprinkler.

Report a concern   June 20, 2018 — Rated 6 out of 10 by M.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Some small areas of carpet is not clean The grout is not as clean as could be.

Report a concern   June 19, 2018 — Rated 10 out of 10 by J.H. Zerorez Las Vegas
What do you like about our products and services?

Very fast and knowledgeable

Report a concern   June 19, 2018 — Rated 5 out of 10 by C.D. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

The correct score should have been zero.
I don't recommend anything to anybody.

Report a concern   June 19, 2018 — Rated 9 out of 10 by A.G. Zerorez Las Vegas
What do you like about our products and services?

Carpets came out nice, price was a little higher than I expected

Report a concern   June 19, 2018 — Rated 10 out of 10 by M.Q. Zerorez Las Vegas
What do you like about our products and services?

Leslie was great to work with! She was able to get the services I needed done within my budget. I would definitely recommend Zerorez and will be using your services again!

Report a concern   June 19, 2018 — Rated 9 out of 10 by J.B. Zerorez Las Vegas
What do you like about our products and services?

Quick response, carpets spotless


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