based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your team was friendly and knowledgeable. Did a very good job.
The men were professional and friendly. They did a great job. Unfortunately, me husband fell 2 Times the next day, skinned his knee so I have blood on the rug and a bit of soda 😬
The carpets and tile look nice the day after service but we’ll have to see how they look in a month or two.
My service tech went out of his way to take care of issues that I had. He was courteous & extremely friendly. I was extremely satisfied.
Tech was great! Service was great, good as new:)
Dries fast. No smell
I purchased the $89 3 room + 100sq.ft. Of tile special. I’d recommend that the person making the initial
contact with the customer be extremely clear what 3 rooms means, as in terms of either square footage or room size. And let the customer know what the additional costs per room will be after that is clarified, so there is a clear expectation on the customer’s part.
The carpets get cleaned....the workers are competent and courteous. They are efficient and quick.
from scheduling to the finish product this company excelled. the past 20 yrs customer service has been lost in companies but Zero Rez reminded me of what customer service is all about. Already have been recommending to my friends and family. thank you again.
Rob did an great job again!
Technicians were very knowledgeable and took extra care as to not damage furniture. Carpet looks good was very dirty as it has been in this house since 2002. Looks great and the 100 square feet of tile that they cleaned was unbelievable. The grout looks brand new. Will have them come out and clean rest of tile.
As expected, very prompt, professional, and caring. We'll see you again.
Great job, beautiful results, appreciate comminication by the technician on how to make my carpets look better.
Technician did an excellent job. Cleaned carpets extremely well and was quick and efficient.
I like the fresh smell the house has after the carpets are cleaned. Also had the tile and grout cleaned and look like new.
Mike was great in cleaning our dirty tile floor.
We use only Zerorez each year.
Nice clean. Like residue free. Great service. Luis did a very nice job and made my toddler feel safe.
Timely
Job well done.
Everyone is nice and professional, from the scheduler to the cleaners.
The carpets come out super clean and always such a professional job all around.
Prior to arrival let customer know a deep cleaning is available but at an extra cost.
Everything!
Rob was amazing!!!
The man who cleaned my carpets was knowledgeable, quick, and thorough. I was amazed how my old, ragged, and dirty carpets look brand new when he finished. I did pay for the extra service, but it was worth every penny. I especially loved how he used the Lost Art of great manners.
When he was finished, I had a clean rug and a happy heart!
Carol
(you may use my 1st name, but not my last. )
Best carpet and tile cleaning we have had in our 3 years living in vegas. We have had several companies in the last few months and Zero has been the best. Definitely will be using them again. Friendly staff and gives you all your options and recommendations to or achieve the best level of clean possible
Pleasant service men, my carpets always look great, and my kitchen floor looked like it was brand new.
THE SERVICE GUYS WERE INFORMATIVE, POLITE,& CLEAN. I FELT VERY COMFORTABLE
HAVING THEM IN MY HOME. THEY GOT THE JOB DONE AND NO HORSING AROUND! THEY SHOWED ME THE CARPET HALF WAY THROUGH THE PROCESS SO I COULD SEE
THE DIFFERENCE. AND WHAT A DIFFERENCE!! THEY ANSWERED ALL MY QUESTIONS AND CONCERNS. I WOULD DEFFINNATLEY RECOMEND ZEROREZ TO FRIENDS AND
FAMILY.

From beginning to end the process was painless and the customer service was amazing! Reggie was very polite and funny my family loved him. He even was able to come early! The carpet came out really well and is not crunchy! And no pesky chemicals around my kids was a huge factor in choosing Zerorez! Thank you again