based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals!
The rugs come out really clean and nice
Love everything about you products was expressed with all that was done here
Jeremiah was on time very respectful Explained everything he was doing and did an amazing job!!!
The technicians were very nice and professional.
Everything! Seriously.
Efficient work
My tile looks like new. Servicemen were polite and moved any furniture.
Carpet and tile look great. Fellows were very polite and professional. Will definitely use the service again and recommend to our friends and acquaintances
The Zerorez team is professional and understanding when you explain what you want cleaned in your home ex specially when you have pets. Also the price is responsible for the work they do.
Service tech was very courteous and helpful. He completed the work in minimum time. Cleaned carpet and tile exceeded our expectations. I would highly recommend Zerorez.
Fair prices, personable, professional, friendly technicians; products that are safe & get the job done right! Thank you.
The tech was prompt, courteous, and professional. The carpets look and smell great. Even the dispatcher was efficient and kind. Thank you all!
Spent a grand. Carpets upstairs were great. Down stairs tiles didn’t dry as suggested. Ended up having sticky residue everywhere, foot prints from the I would assume wet booties everywhere. Also dried puddles of white residue. Could’ve saved myself $500 and just mopped it. Which I ended up having to do anyway to get it clean!
Want to make things right...give me a partial refund
Trained, polite, skilled technicians. Todd did an amazing job!
Great job by Marcus
Your representatives are always friendly and professional and the rugs are cleaned to perfection.
Your service associate was professional, kind, considerate, knowledgeable and courteous.
Very unhappy with high pressure sales tactics and extreme price gouging, was charged more for spot cleaning than qouted. We were told $35 to clean pet spots was charged $35 for each spot, $105 for 3 spots.
Technician took advantage of my wife .
Cannot believe we were charged more for spots than the entire service.
Customer service is great.
They very good
Great job getting the carpets cleaned
Fast and friendly service. Arrived within the designated window and called ahead to let me know he was on the way. I have to admit I was hoping the price would have been a little lower, but I am a pet owner and unfortunately my pets sprayed in several different areas.
First, your technitions are always friendly and professional. Also, the process you use is amazing. We have older carpet but it always looks and feels wonderful after you finish.
Everything was good.
They were very professional and did a great job.
Is natural
Service was on time and thorough. I keep coming back as I like the no residue in the carpet and it stays cleaner longer. The tech was very pleasant.
Thanks
Lower prices a bit. Be less sales-y.
The service was amazing. The technician was polite, helpful, and kind. The results were amazing. I will definitely have Zerorez back for our next carpet/tile cleaning.