based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very up front and honest about the extend of our staining. She was very professional and helped us to pick the right treatment for this time. They were on time and quick.
This company does excellent work without the harsh chemical smell we had with previous companies. The technician was great and took great precautions to protect our furniture and baseboards. I will never use another company after finding this one.
Good Service. Scott was awesome. Upsold me quite a bit but well worth it.
The technicians are always very professional and eager to do a really thorough job. This time we had Isaiah who was very keen to impress us and he didn't disappoint in any way. We are extremely pleased with his work and our carpets and chairs look amazing! Thankyou zerorez for always delivering a good job!
I do like the fact that no chemicals or soap were used. My home smells fresh as well. Since this is my first time using your service the real results will be in a few months if my carpets still look great.
My technician, Isaiah, was very knowledgeable, professional and polite. He took his time to do an outstanding job.
The tech was polite professional and did a good job
The two men who came to clean the carpets were very accommodating and professional. They took extra care to be careful around my 13 yo dog who was not feeling well that day.
Job done well, but fellas that knew what they were doing....
The technicians were very professional and did an excellent job.
It is not okay to share my name or information.
Excellent job!
Amazing work. My technicians were professionals and had amazing attention to detail. Got the job quickly and ensure I was satisfied before they left. I will be recommending zerorez to everyone I know. Also, side note, the beard was neatly trimmed and was a nice addition to an otherwise ordinary face.
On time. Thorough. Polite
Very professional & on time...carpets came out great!
The great job and professionalism shown by Michael Jacobs and his partner. Did good job and great price.
The tech representative was trying too hard to up-sell even after confirming services required.
The onsite tech left marks around corners and walls with tools and hoses used for cleaning. Did not take the time to be precise when onsite to avoid hitting walls and making marks, which we had to remove and couldn’t remove all on the rental we had.
The tech didn’t clean tile areas used for service, left water stains which were visible on tile in kitchen.
Overall seemed very lazy in precision and didn’t have pride of work performed to our level.
The crew was on time, explained everything, and were very efficient and fast. carpets looked great when finished.
I wish the stain could have completely came out. With paying almost $200 I am still going to have to replace my carpet. Would have been nice to understand that it couldn’t come out from the very beginning before the final bill.
On the other hand they were on time and called 30 minute before. Very professional.
it works
Chris and his partner were awesome! Ive already referred him to several of my clients.
Zach has worked at our house several times and always does a good job. I like the fact that the process doesn't use a bunch of chemicals.
My living room and sofa felt and smelled brand new after your services!!! Loved it!
I do not like them.......I LOVE THE PRODUCTS AND THE SERVICE IMPECCABLE!! Customer service ridiculously great!! The knowledge from the services were so useful and more.
Michael & Jake were in their game on what we needed for our floors.
Stephen was the name of the technician that did the job and he was right on time, very polite, and thorough. I had my carpets and two recliner chairs cleaned and everything came out very nice.
The tech was good,
Customer service was great. They were able to come early. Good quality work.
It’s great!
Your technicians Mr. Michael Jacobs and Mr. Joe Morales did a professional in-depth job. They were very friendly and pleasant to have. Products and equipment used were friendly to my carpet and when it dried, it felt nice and smooth to the touch, and it look clean.
Clean carpet without residue
On time,friendly and do great job of cleaning with better than good equipment.
Great customer service from the service representative, very knowledgeable with the products. The service was convenient and timely. Highly recommended.