based on 41244 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Absolutely I highly recommend zerorez. Their carpet cleaning system is heads above the rest and I know because I’ve used other services. Zerorez you are my hero and I will never use another carpet cleaning service. Zerorez not only thoroughly cleaned my carpet but it was completely dry after 3 hours. Thank you for being the best ❤️❤️❤️
The gentleman that did the job ...did a good job ...but he broke the connection to the drivers power seat ... it was so close to the dash i couldn’t get in the seat...so I push the button to move it back ...it did nothing ...I check the connection wire it was pull almost apart ...and one side was broke . I call your company and was told someone would contact me with in 24 hrs ...still have not heard from them ...not happy with no response .this is my motor home ...they did upholstery and carpet I thought it was high $258.00 ...the last time it was about $170.00
Your products and services actually cleaned my carpet. Your technicians were professional and explained all aspects of your cleaning process. When the work was done all the pet urine stains were gone along with the smell. Thank you.
They are chemical free, use water only and leave carpets soft not ‘crunchy’
Excellent service and hard-working and considerate employees.
I have had previous rug cleaners in the past but they never clean the rug as nice and as clean as your employee and Cleaning chemicals do.
I like not putting soap into my carpet! I also like the techs who work for this company. They are always on time, professional, clean, knowledgeable, and genuinely nice people - not phony, up-charge people, but people who really care that they do a good job.
Great JOB, Carpet looks fantastic. The young man that came to my house was very helpful and nice plus very respectful. You can't ask for more than that. a 10 for sure.
Great service. Arrived on time. Friendly technician. Very clean carpet. No residue.
he charged me a lot extra for pet stain removal but it came back anyway.
Dirt path still evident after the cleaning. I strongly suggest you train your carpet cleaners to not heavily place the blame on the homeowner and how often they vacuum, whether or not shoes are removed inside the house, etc. This sets an extremely negative tone between your company and the customer. Suction and water don't cut it.
Good service by Casey and carpets look great
Service person who was extremely knowledgeable, efficient, helpful and polite. Did a wonderful job.
He was very professional, very detailed, fast. I war very please with His work.
My carpet looks brand new!
The technician was very straight forward and friendly. He worked quickly and payed attention to detail with every aspect of the job. I was impressed with the corner guards throughout the house. I will definitely be calling again for service in the future.
So far I am very satisfied
no soap
your man did a wonderful job, but your prices are very high.
Great service and attention to detail.
Nice boy came out Michael!!!!!
Oh I mean Man, was very attentive efficient, give him a Huge raise.
Service was very good. The Tech. explained how he would do the cleaning and the cost alternatives, and answered all our questions The tech. was friendly, but focused on his work. The carpets were clean and looked 100% better.
There was a section of the area rug in the living room area that didn't look as clean as the other areas of the area rug. A tech is coming on 10/2/19 to look at the area rug.
Overall we were very satisfied .
Professionalism, calling ahead of arrival, willing to accommodate special requests.
The service tech was very good did an excellent job on the furniture the couch and the recliners I would have him do the same job again if I needed it and I would highly recommend your company
Highly professional and time efficient.
Fantastic job, Excellent customer service.
Fast and efficient. Carpets dried quickly. Agent was friendly and did a great job.
Your product is amazing! Was doubtful about the level of clean my carpet would be. You totally exceeded my expectation. Would definitely use again and recommend to others. My only carpet cleaners from now on.
the technicians take their work very seriously and try their best to comply with the customers wishes. they did a good job
good job with tech who knew his stuff