based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bobby and Chris were awesome! The carpet looks spectacular. I'll request for them again next time.
Great service and great product , my guest room carpet was dirty from gkids and it looks new!
My carpets are clean, the process is quick & there are no stinky chemicals in my house.
So extremely disappointed with the work that was done my son came. It took him five hours to redo you undo the work that was done. I have never been so disappointed with Zerorez in my life and I'm a return customer
No bad chemicals
The service guy was early and prompt to get to work on the cleaning.
The staff are always great and professional
I like the fact they use no chemicals which are safe for plants and animals.
The workers are friendly and work hard.
The technician gave a very thorough explanation. Didn’t try to oversell. He was quick, efficient and delivered on what he promised
On time, efficient, excellent work!
Disappointed that a lot of the stained areas did not come out. Especially the room we spent $35 extra!
Thoroughness friendly timely and excellent service
Excellent service and prices.
Very friendly and professional.
Great Service!, I can’t get over how my carpets are like new!
Professional service. They did a good job! Carpet looks like new!
on time and a good service
First of all, the gentlemen were so knowledgeable and answered all my questions I had about what to expect. They were so careful around my "stuff" which I really appreciated. When I saw the carpeting and tile when they were through, I was delighted. It looked almost like new! I have already told my neighbors who saw the van and questioned the work that I highly recommend you.
Everything was great!
Friendly Staff, Carlos was very nice and answered all of our questions. He finished the job in a timely manner
Very helpful, did a great job of cleaning my area carpets, recliner and sofa. Reasonable pricing. Plan on scheduling another appointment to have my outdoor sofa cleaned as well.
I have used Zerorez for the past couple of years and each time I have been very pleased with the results. Their technicians are friendly and professional. I will definitely use Zerorez for all of my carpet and tile cleaning needs. Thank you.
Clean carpet every time
Technicians were friendly and quick. Did a great job.
Chris and the other gentleman that came were very informative, were able to answer my questions and give honest opinions. They were efficient, kind, knowledgeable and realistic about expectations.
I am extremely happy and impressed with the results of the cleaning. Never thought it would remove as much dirt and stains like it did. I would highly recommend them and this company and we will definitely use them again in the future.
They added to the bill on site. Questionable at best...
He was thorough, provided a lot of information, and very kind. The carpets look great!
The 2 men Anthony and John were personable and professional. I got the Bio treatment and I really wish they told me it wasnt guaranteed since after the clean stains reappeared. Now I have to do this all over again.
I’m disappointed because I was made to believe that the pet odor would be removed. I paid $648 for 5 bedrooms, and additional pet odor control, level 2. All of the rooms smell exactly the same as they did before. I would prefer for the person to be honest and say what they can do and what they cannot.
The technicians are friendly and do great work. The company overall is reliable and we love the thoroughness of the job.