based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How well your system cleans without soap.
Your technicians do a great job!
We moved into a new house and I had your company come out and clean our carpet. Your company cleaned three rooms of carpet for your advertised special of $99. But I have a 4 bed room house and I was charge $150 extra for that 4th bed room and no tile was cleaned as per your advertised special. Your tech was professional but charging me 1 1/2 times the rate for three rooms to clean only one room. This is not acceptable and for that reason I will not be using your company again and will not recommend you to anyone.
Sincerely,
Name removed
Wow. My house looks great. Truly everything you advised. Casey was awesome. He really explained everything in a way I could understand. He is a great asset to your company. Definitely a 10. Thanks
Todd was pleasant, professional, and tidy. Carpet looks great!
Leslie was very informative and professional. She did a good job!
Keep your scheduled appointment times
Clean thoroughly and are friendly
Outstanding professional service, will use again and again.
He did an excellent job. Hard worker and friendly. Takes pride in doing a good job.
Very professional and thorough.
excellent job as usual
Price and discount from technician. Also cleaning areas for free.
Quick and easy. Carpets look great. Before our next cleaning in one year we also plan to have to air-conditioning ducts cleaned and then the carpets.
Prompt, friendly and very professional.
Prompt, courteous, eefficient!
Fast scheduling. Jordan was very helpful and courteous. Protected my furniture and did a great job with our carpets and chairs! The carpets dried very quickly. He did a great job!
Excellent technicians and outcomes
On time, very through, and quick
Carlos was very friendly and helpful and explained the processes as he started them so that i could understand what he was doing and how it works. The carpet came out very clean and fresh smelling. I had some pet stains that needed some handling and i am very happy to come home and for it to smell so fresh again!! Overall a great customer service experience. Thank you!
Best cleaning and always friendly helpful employees!!!! Have been and will always use zerorez!
Excellent
Zerorez is always on time and does a spectacular job of carpet cleaning. Thank you Leslie for your professionalism and the amazing job on our carpets, you are the best!
Overall he did a good job, he forgot to do the closet in my room so i was disappointed about that
Love everything about Zerorez, from the first call to the technicians arrival. Thank you.
Friendly workers, clean carpets.
The employees are very professional, very thorough and friendly.
Great Great Great! Did a wonderful job!
Very happy with it.
I love how thorough the cleaning was using only hot water! The carpet looks fantastic!
I have utilized Zerorez many times and have always been extremely pleased with your services. However, I must state that Isaiah Smith has been the best technician I have had to date! He is extremely professional and executed the contracted services flawlessly. My carpet has never looked better thanks to Isaiah.
He would be a great candidate for management and training other Zerorez team members.
Thank you!
Chris Deal did an incredible job. The original quote we had been given was way off but he was patient; going through options and explaining the cleaning process so my final decision could be made on which rooms were affordable to do. Understandably so. I rent and the carpets were a mess from day one. He was extremely friendly. That is not a quality you get with most companies. The rooms he did all looked brand new and it is wonderful waking up to a house with clean rugs! Thank you again for the work done.