based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean after having the carpets done and the showers. Leslie was fantastic as well.
I had my carpet treated for pet stains - paid $70- extra. Within hours after carpets had dried my cat peed in the same spot that was treated...
I found out I paid twice the amount my son and others paid and my carpet doesn’t even look clean. I will not give you a negative yelp review but I will never recommend you to any one.
Please do not contact me at all. I’m so done with your company.
We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning?
Your technicians were prompt and friendly. They measured and gave a quote and got right to work. The floors were very dirty and I know it was quite a job to clean them. The tile looks amazing!!
Awesome service and experienced team member! Truly enjoy the service you provide!
Easy to book an appointment, technicians are friendly and efficient
Professional technician polite friendly. Did an excellent job
Excellent job and done quickly.
I really enjoyed Leslie who cleaned my carpets, she was very friendly and honest and it was much appreciated. The carpets looked amazing and she even educated me about how to prevent certain kinds of staining and discoloration of my carpet!
My walls are destroyed from the hoses. Had to repaint 3 areas in my house. Tech was rude!
If you'd like we can take a look at those photos and get management to contact you about the cost of the repairs. As far as the technician, we will talk to them about our costumer care and improve in all areas. We do have a 30 day workmanship guarantee. We can always set you up for a re-cleaning if you ever need it.
Customer service was great. Had a small problem, but it was resolved. Have been very happy with Zerorez in the past and now.
The cleaners that worked on our carpets were very kind, professional, and they did a great job. Thought there was no hope for our carpets and they cleaned every spot.
I was most pleased with Steven, your employee. He took the time to explain the process of the treatments available to me and what outcomes to expect. I particularly liked the fact that the carpet dried so much faster than any time in the past!
It is very easy and no smell
Carpets kind of crunchy when walking on them following the work. Not soft at all.
The guys were very friendly. Got right down to work and got it done within an hour. Carpets look great. Your prices were rather high.
Out technician, Steve, was very friendly, professional, and answered all our questions. Steve did such a wonderful job on our carpets, we requested him to come back the following week and clean our tile/grout floors. We were amazed on how clean the grout was afterwards! It was restored to it's original color!!!!
Environmentally friendly, pet friendly
I had my carpet cleaned October 30, 2018 and yesterday May 27, 2019. I was gone for 3 months in February, March and April. The 2 men who came on October 30th did not do a good job.
However, the one person who came yesterday did a superb job. Now I know not to request only one person who know how to clean the carpet so that I do not get a trainee.
The employees that come to clean are always very careful, respectful and will do a fantastic job. I am so thrilled with this carpet cleaner. I tell everyone they are the very best.
Both gentlemen who came to my house was very nice and respectful. They were also very efficient while maintaining cleanliness throughout my house. I will definitely be using them again ❤
Marcus was awsome!
Zerorez is a service and company to call. Prompt, efficient, courteous and a great professional job! The end result resulted in a 5 star performance. Chris was outstanding. As a training supervisor, any mentors under his tutelage would be the very best. Overall, Zerorez is a five-star performer, punctual, meticulous and above everyone else on results. If you want a great looking, sparkling, clean environment, count on Zerorez!
Very professional, to the point and a job well done.
You do stairs
Arrived on time. Professional, Quick. Carpets look great!! Thanks!
Fast and friendly service.
Very friendly and fair pricing. Did a great job. Our floor looks brand new again.
Prompt service. Friendly service. Carpets look great! I already referred a friend to you
The staff that performed service on Saturday were very professional and their interest was I be pleased with the outcome of my floors and carpet