based on 40352 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, very professional. Did a fantastic job, my carpet looks brand new
The whole process from scheduling to the completion of the cleaning was effortless....great job too!
We wouldn’t get the results we have had with Zerorez from any other cleaning service! This is the 2nd time we had them do our carpets, and the results are always the best. Great service, fast workers and they explain an give you the estimate before they begin. Wouldn’t ask for anything more. Love Zerorez!
THE PROFESSIONALISM OF YOUR TECHNICIANS AND THE SUPERB QUALITY JUAN ACHIEVES!
My floors look great!
Fantastic service!!
EXCELLENT SERVICE
They clean well, with no residue.
Carpets feel and look clean. Casey did an amazing job. He was professional, informative and very pleasant.
amazing results - so very happy!
It was easy to get an appointment to have my carpet cleaned. I like the smell of your cleaning solution (power water) and the feel of my carpet after it was applied.
Your serviceman, Marcus Jackson, was very professional, thorough and quick. He took the time to explain the cleaning process and approximately how long the job would take. He also advised us on how to keep our carpet in good condition. I will be using you service again.
Chris was thorough in explaining the services, he was prepared to work and did a fantastic job in a short amount of time.
Your service is great and your service people are outstanding
No chemicals
The techs that clean the carpet, ease of making appointments. And quality of work
Jordan did a spectacular job. what ever you use on the carpet and tile makes everything nice.. Thank you for a great job. I will call again. Sandra White
I like the treatments that are safe for the environment. The service was great. They arrived on time and were very thorough but but also efficient.
My tile floors look like new!
Great job as usual...
Professional and good job on the cleaning.
After the tiles were cleaned there was a white residue covering the surfaces on and lot of areas and we had to swab the floors again to clear that! I wish the final clean up was better that what was done WE were happy with the carpet cleaning
I apologize for your experience with your service. We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning and have the technicians come back to clean the areas they missed.
The gentlemen came in, did the work and left everything looking great.
VERY TYPES OF SERVICES
PRODUCTS CLEANED EFFICIENTLY
The gentlemen did a great job!! Our carpets look really good.
jordon did a wonderful job. he turned terrible apt. carpet into I would actually lye on and play with my dogs. before I wouldn't even allow my dogs to lay on it without a blanket down 4 them
great job Jordon
The workers were great. In and out in no time. Great work. Planning to have the ducts done next.
No chemical smell, left floor looking better then when I moved in.
It was quick and efficient.
During scheduling, we were quoted around $200 for 4 bedrooms and a possible 5th. I had explained the severity of the cat urine smell that the previous owner had so graciously gifted to us as buyers, and was advised that there may be some additional costs to remove the urine and smell. What we didn't expect was an additional cost of almost $800. Quite the difference from $200 to $1,000. Reluctantly we reduced the number of rooms down to the 3 least urine saturated (choosing to remove the carpet in the other rooms completely) and were guaranteed that the stains and smell would be gone. 24 hours later, I can still see stains in the carpet that had the least damage and the other bedrooms still have the horrific aroma of cat urine.
I honestly feel as though we were scammed between the to good to be true quote and the actual cost of "cleaning" 3 rooms that are going to have to be torn out. I wish the technician would have been honest with us from the start as this seems to have been a waste of both time and money.
I apologize for your experience with your service. I am seeing that we have scheduled you for a reservice as we do have the 30 day workmanship guarantee. We will have our technicians take care of the issue for you, and if you have any more issues, please give us a call and we will gladly get that taken care of for you.
My carpets look amazing. The technician Zachary was very informative. He went over all the costs and all the steps he was taking in trying to remove a stain that I had on my carpet.
Very happy overall and would definitely recommend to friends and family.
Quality work.