based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was so impressed by Anthony. He was knowledgeable, thorough and very polite.
He was a fine representative for your company.
The rugs look great and the drying time was quick. Most importantly, my dog didn't get irritated eyes like he did with another rug cleaning company. Thank you.
The service rep was extremely kind, punctual, and quickly completed the job. He was respectful of corners and placed the corner guards. He answered all .I questions and was confident in his ability to clean the carpet as well as promoted the reliability of Zerorez and the service the company offers.
Timely and professional service
I was able to get an appointment for just a few days after my call. You were right on time, very polite, very efficient. Good job.
very fast and did a really good job
Very friendly knowledgeable staff.
Wow! The two gentlemen who came to clean our floors were very polite. They offered a service that we didn't even know existed (some powerful vacuum thing?). Our carpets look brand new! Additionally, they really went above and beyond to make our tile floor look like new. Absolutely spectacular service.
My experiences with Zerorez have both been good and pleasant. Technicians were on time and polite and informative.
Great customer care. Removed spots that two other companies couldn’t. Quick, on time and reliable service.
Chris and his helper were wonderful. They made things so easy for me and were so
professional. Because of them I will use zerorez from now on. Thanks so much guys.
The crew was on-time and very professional.
Great results, fair price, professional service
Our cleaner , I think his name is Isiah, Was very thorough, and professional. He did a wonderful cloeaning my carpets and the grout on my tile.
Victor was prompt, personable, professional and very hard-working. He is an excellent representative of your company.
I have had a technician come out to my house two different times for a few urine spots. Our carpet is brand new. The carpet is the exact same as before anyone came in. We paid extra for additives and we could’ve left it how it was and not wasted our money with your company, that’s how bad it is. I was told yesterday when I called that the most seasoned technician would come out to try again or we would be refunded for the room and extra additives we paid for. Someone from your company calls me today saying there are no notes, that that was an answering service and they can’t do anything for us. I am very disappointed, after hearing such great reviews, I am saddened that I will have to leave a bad one. No one is trying to help me, just was told “if it’s still like that then there’s nothing we can do” please listen to your recorded phone calls to hear the woman tell me that. Very disappointed.
Jake, our service guy, was very friendly and explained everything to my wife and me. He worked very efficiently and because the upstairs is the only part that has carpet, he was very fast. Jake explained the after care and was very accurate as to how long before we can walk on it and how to get it to dry faster. (Fans) it worked out very well. Thanks Jake!!
Isaiah did a great job. He was very efficient and professional and called me to let me know he was on his way. My carpet looks great again. Thanks!
Carpets are cleaned, dry faster
The technician Isaiah Smith was very knowledgeable of the process, worked fast no messing around. Did a great job.
Thanks Oscar Parks
Not using chemicals or soap in your cleaning and how clean and nice the carpets look and smell afterwards. The men who come to do the cleaning are the nicest and very knowledgeable. They answer all your questions with a smile.
We were extremely grateful for the professionalism and expertise, of Garry Banks, who cleaned out carpets. We scheduled the cleaning of our son's home next and highly recommend Zerorez!
Do a great job at removing pet stains and smells. Also do great at removing stains from heavy foot traffic.
Prompt, friendly, not soapy and dries quickly. Excellent job!
I missed my initial appointment and they rescheduled me for the following day. They were helpful in moving furniture and also let me add a rug with an extra charge during the appointment. I am very happy with the service.
I have always been impressed with Zerorez! Never disappointed. Great job and excellent customer service once again!
Carlos did good!
The technician was timely and took the time to explain every detail of the ZeroRez process. I had pet stain concerns and he supplied answers to all my questions. I will use their service again in the future and recommend them to anyone needing their carpets cleaned.
I liked everything, the service was really good. The guy how clean my carpets was very nice, he was on time. And the carpet looks nice and clean.
Friendly staff & they do a great job with my carpets every time!
Everything! Amazing work