based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EVERYTHING!!!!
Customer service, scheduling, affordability and timeliness.
The professionalism from start to finish was top notch. From scheduling both appointments (1 for carpets & 1 for my air ducts) to when the guys showed up for each appointment, everyone I dealt with was friendly, polite, answered all my questions, and did a great job. I highly recommend using Zerorez and will use them again in the future.
The tech was fast and friendly
tech was efficient, capable, pleasant, on time, and the result was wonderful.
I liked how zerorez kept to the in time schedule. Also appreciate the efficiency the technician showed. The effectiveness of the product and lasting effects carpet feels great looks great .
My salesman was on time, explaining everything.
House smells and feels ao clean.
Always show up on time, always do a great job, always takes about an hour for 3 rooms, always courteous
Chris Tam is a great employee. Always does a great job , pleasant and professional.
You guys do the best job!
Service was good and cleaning was good. I will be calling again soon to get the rest of home. And when I do I will ask for Carlo to clean it. He was courteous and helpful.
No chemicals.
On time. Explains procedure. How quick they are done. Quality if job.
You guys are great and knowledgeable about cleaning the floor. Working with me on price was very helpful too!
First, the technician was polite and informative he came in and went right to work paying close attention to the areas that I pointed out to him. The entire place was dry within the three hours he stated.
Fast and efficient and carpets look great.
Customer Service, Technician Casey is excellent in his performance, his care for the furnishings and protection of my walls during the cleaning process, The cleaning is immediately noticeable with a light plesant fresh linen scent, The carpeting is left soft and smooth not standing straight up as if it had just received a crew cut that cracks when walked on.
It was great and your technician Ricardo was super nice and did a great job! Thank you so much!
On time. Friendly service. Quality work.
Informative, clean, efficient, exactly as stated in value and product
Great job. Very professional
We have had Zerorez clean our carpets for the last four years because every associate has done such a great job! Zach, who helped us last week, did an absolute fabulous job-the carpets look like brand new again! We will call on Zerorez again next year for sure!
Rug not thoroughly cleaned in some area. Hallway was left dirty with spilled water.
Zerorez, did an excellent job with the tile and the carpet. I would highly recommend them to friends and family. Thank you, for the professionalism and on time service.
I liked the fellow who was my service. Clean, knowledgeable, helpfu, efficient, and personally positive.
Chris
The service representative was very knowledgeable and just did am exceptional job on cleaning my rugs as well as my furniture. I am most definitely referring Zerorex to friends and family.
You added on a charge that I WAS NOT told about! Your worker told me that
THIS HAPPENS ALL THE TIME !!!! mADE ME VERY SAD. iF i HAD BEEN TOLD UP=FRONT
IT WOULD HAVE BEEN OK.
very thorough do a great job and gentleman who does it is amazing.
The customer service was impeccable, Kenneth was late however he got stuck in traffic from an accident. He more than made up for it with going over the process of bio treatment on carpets and then he decided to clean all our tile downstairs for free! We will definitely be using Zero Rez for all our floor cleaning in the future!
Both gentlemen were friendly and professional. Thanks for the great work! You just turned a first time customer into a repeat customer.