based on 35646 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kevin was awesome!! Efficient and courteous!
Safe, no chemicals or soapy residue.
Pleasant personnel, from the first phone call through the excellent cleaning...
Have used Zerorez twice annually for several years...non better! Jack and Anthony did an excellent job!
Carpets are always so nice and soft and clean. The technicians are always clean, polite and caring of your concerns. Thanks again Zerorez an amazing job as usual!!
Technician did a good job,was professional and knowledgeable and explained everything before starting job. My carpet looked cleaner than with previous cleanings. I'm very satisfied with Zerorez and their customer service.
Your representative was very nice and did a good job. However, he told me he spilled some clear nail polish I had out but he was able to clean it up. Now there is a hard as a rock circle on the rug he cleaned and it’s visible. Then I had a black bear on a table. He knocked it over and did not tell me. He tried to glue it back together. I saw it when I vacuumed and found a piece of the bear under the table. I gave this bear to my mother over 35 years ago for good luck, according to a group of Eskimos in Alaska. When she died 17 years ago, I got it back. If he would have told me, I would feel differently about it but he chose to hide it. Very disappointed
over priced bio treatment that didn't work
The service and the people
Representative was thorough in explaining the procedure
Professional, fast and friendly.
Love you guys your the best!!!
Quick and friendly
You were timely and the service reps were very nice and did a great job cleaning our carpets and tile.
The technician was awesome making sure he cover all area even different spots on the carpet. Can’t to schedule my next appointment.
Professional, thorough, kind and prompt. Great job!
Carlos with Zerorez stepped it up to get my carpets back in shape! My front entry is well used with my grandkids (and kids) who love to walk in with their shoes on . . . ugh! He was able to clean up some slime/putty/play-doh with no problems. Thanks again ....see you at the end of summer!
Very professional and did a wonderful job
Person did a good job !
Everything was great professional services, and quality and care was awesome. The young man Chris excellent customer service and we intend to use your service again and refer our friend to your company.
Thanks
Mr. & Mrs. Name removed
Louis was very professional and thorough. He demonstrated how the technology worked so I had an understanding of what he was doing to the carpet. I would absolutely recommend to friends.
A beautiful clean and the gentleman that came
Was very friendly
I can still see spots on the carpet, but I feel it is clean and otherwise looks very good.
Our cleaners on Saturday, March 14, 2020 were Chris and David. They could not have been more professional, polite or thorough in the explanation of ZeroRez rug cleaning. When we next need our carpets and rugs cleaned, you can rest assure that they will be the ones we request as our cleaners from ZeroRez!
Services are exactly as advertised and staff are courteous and on time. Lewis was professional and and effective in his ability to clean our carpets. They look awesome!
Not that we were disappointed. We were told by our rental company that we had to have a personal cleaning of carpet this year. I mean it looked nice but no better than what it looks like when we use our shampooer we own. We even opted for the brushes and some extra pet stuff. But 2 days later i smelled the cat urine again already. Like i said it wasn't a horrible job but for $200 it was the same result we got when we do it ourselves.
The quality of the cleaning is great. There is no heavy chemical smell and the carpet is able to be used within an hour after the service.
Carpets were cleaned expertly!
Cleaning devices for all types of home jobs.
Kitchen floors, carpets and furniture.
And Air ducts.
The cleaning solutions leave the home smelling FRESH.
HERE OR WHERE EVER I MOVE TO OCTOBER, YOUR HIRED !
STAY HEALTHY
PHYLLIS
The person cleaning my carpets was very personable & knew what he was doing. He did A great job & my carpets look great. Better than the other places I’ve had do them. I’m very happy with the job he did & will recommend this place to my friends.