Zerorez Las Vegas
7540 Dean Martin Drive Suite 503
Las Vegas
NV 89139
United States

Average rating: 9.1 out of 10 based on 13909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2012 — Rated 10 out of 10 by B.B. Zerorez Las Vegas
What do you like about our products and services?

VERY CLEAN w/o the detergents, professional, respectful personnel.

Report a concern   July 17, 2012 — Rated 10 out of 10 by Samuel Colunga Zerorez Las Vegas
What do you like about our products and services?

the rep who gave me my service, did excellent service and was very respectful and observevant

Report a concern   July 17, 2012 — Rated 10 out of 10 by J.L. Zerorez Las Vegas
What do you like about our products and services?

Quality of work. Professionalism.

Report a concern   July 17, 2012 — Rated 10 out of 10 by C.M. Zerorez Las Vegas
What do you like about our products and services?

No harsh chemicals used. Quick drying with no residue smell. Clean carpets!

Report a concern   July 17, 2012 — Rated 10 out of 10 by T.H. Zerorez Las Vegas
What do you like about our products and services?

Green and no residue

Report a concern   July 16, 2012 — Rated 6 out of 10 by K.E. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

There are some spots that reappeared after the carpet dried. I am planning on using the cleaner I purchased from Zerorez to see if they will come out. Most of the carpet looks great accept for this one area!

Report a concern   July 15, 2012 — Rated 3 out of 10 by E.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

stains remain after very expensive cleaning. Carpets are soft though.

Report a concern   July 17, 2012 — Rated 9 out of 10 by K.P. Zerorez Las Vegas
What do you like about our products and services?

Good job, pleasant and polite representative.

Report a concern   July 17, 2012 — Rated 10 out of 10 by K.S. Zerorez Las Vegas
What do you like about our products and services?

No chemicals

Report a concern   July 16, 2012 — Rated 0 out of 10 by U.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

When Andre came to saw us sample work, that was good but when John came to do real work, it did not came out as great as sample work. John left some part of carpet with lots of water when he did tile cleaning. Basically we r not satisfied with john's attitude and customer service when I raised this issue.
Haresh and First name removed

Report a concern   July 15, 2012 — Rated 10 out of 10 by S.H. Zerorez Las Vegas
What do you like about our products and services?

Friendly staff and on time service without having the tech trying to up-sell me. Thank you!

Report a concern   July 14, 2012 — Rated 0 out of 10 by R.A.R.C. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I have previously used Zerorez several times for carpet cleaning and liked the result. But, I am very dissapointed with the recent tile cleaning which was poorly performed. Many spots were missed with some spots very evident, especially on sections of the grout surounding an individual tile which were apparently missed. I think he was more interested in saving time. Your technician hit the basboards causing multiple chips. He also hit the corners of walls, perhaps also with the handles of the machine. I was really dissapponted with the grout where it is white in one spot and dark in an adjacent spots missed by the machine. He claimed that the dog had "peed" all over the house which is patently untrue. In the bathroom, there was still some hard water stain on some spots. For the cost, the result was not well acheived. We will now have to paint the baseboards and at least touch up the chips on the walls. Rozann Cooley

Report a concern   July 15, 2012 — Rated 10 out of 10 by S.H.R. Zerorez Las Vegas
What do you like about our products and services?

I was thrilled with the service of the carpet technican. He was thorough and very polite. It has been almost a week and we still are commenting on how fabulous the carpets look and feel. It was well worth the money.

Report a concern   July 13, 2012 — Rated 10 out of 10 by B.M. Zerorez Las Vegas
What do you like about our products and services?

Andre my service tech was the best, efficient, polite and very good.

Report a concern   July 14, 2012 — Rated 10 out of 10 by D.M. Zerorez Las Vegas
What do you like about our products and services?

Great job. I was doubtful that anyone could get the carpet clean, but you did! Thank you so much.

Report a concern   July 13, 2012 — Rated 4 out of 10 by D.O.L.S. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

The carpet looks beautifully clean - - - but the place STILL STINKS of pet urine! Can you recommend a company that can eliminate the odors?

Report a concern   July 10, 2012 — Rated 0 out of 10 by B.R. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I have given this a tremendous amount of thought. If you would care to call me I would be more than happy to respond. Sincerely, Name removed Phone number removed

Report a concern   July 10, 2012 — Rated 10 out of 10 by C.M. Zerorez Las Vegas
What do you like about our products and services?

So residual odor or film on the carpet. No spots or tracks returned. Stayed "fluffed"

Report a concern   July 13, 2012 — Rated 8 out of 10 by C.I. Zerorez Las Vegas
What could we do to improve?

I thought the service was great! A little more expensive but worth it

Report a concern   July 11, 2012 — Rated 8 out of 10 by B.A.B.P. Zerorez Las Vegas
What could we do to improve?

Price structure

Report a concern   July 12, 2012 — Rated 8 out of 10 by T.A. Zerorez Las Vegas
What could we do to improve?

Service was good!

Report a concern   July 11, 2012 — Rated 9 out of 10 by T.M. Zerorez Las Vegas
What do you like about our products and services?

Your representative was helpful and answered all my questions regarding the pre-cleaner, process and dry time.

Report a concern   July 10, 2012 — Rated 10 out of 10 by Erick Zoot Zerorez Las Vegas
What do you like about our products and services?

a perfect job, no bogus upsells, and a great technicion (Ray) who explained every aspect of the process to me. I heard of Zerorez on KDWN radio Las Vegas, and this is the service that I will use on our new home.

Report a concern   July 9, 2012 — Rated 10 out of 10 by T.V. Zerorez Las Vegas
What do you like about our products and services?

My carpets came out cleaner than they ever have. Roy Lewis was fantastic! He was very personable, gave me a great price, but wasn't pushy.

Report a concern   July 10, 2012 — Rated 9 out of 10 by C.G. Zerorez Las Vegas
What do you like about our products and services?

You have a awsom product I will recomend you to all of my friends and family

Report a concern   July 9, 2012 — Rated 9 out of 10 by S.M.M. Zerorez Las Vegas
What do you like about our products and services?

Good product with good results and friendly, efficient service.

Report a concern   July 7, 2012 — Rated 9 out of 10 by H.A.J.M. Zerorez Las Vegas
What do you like about our products and services?

ATTENTION TO DETAIL

Report a concern   July 9, 2012 — Rated 10 out of 10 by T.B. Zerorez Las Vegas
What do you like about our products and services?

I truly never thought I would see the true color of my carpet again . I've had animals and people moving in and out and with work boots and all outside soot on the carpet I was discouraged .. thought ok I have to rip it out and start over. Well I am so thrilled that I do not have to go to that extent right now.. my carpets look great I am so pleased with a job well done

Report a concern   July 8, 2012 — Rated 0 out of 10 by C.H. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

You quoted me 5 rooms called a hallway a 6 th room had a 3 room for 99 special would not give me two specials with the specs the way you charged I
Ended up paying an extra 50.00 more for the hallway

Report a concern   July 7, 2012 — Rated 10 out of 10 by J.V. Zerorez Las Vegas
What do you like about our products and services?

Service was excellant And Brett did a great job. Thank you!


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