based on 35709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We’re pleased with the great job done by Anthony Perez. He was very conscious and careful while at our home.....leaving it with well cleaned carpets.
Zack was right on time he did a Great đź‘Ť job
Excellent personnel. Very respectful and did a great job.
There were still a couple of stains that were not taken care of. I believe it was too pricey for what was done. It was left pretty wet when they left, I was hoping it was a little dryer. However the guys were very pleasant, they put their booties on and they asked me if I wanted them to wear their mask which I agreed too.
Definitely gotten the stain and urine smell out.. kudos to dan & will.. informative and knowledgeable in explaining to me how carpet is all about
Friendly and courteous staff. Carpets look great!
Professional
Polite
On time
Clear explanations
Excellent results
Product is effective. We have one new and a couple very old carpets and all look great after the cleaning.
I love the way my rug and floors turn out. Everything looks great. Your employees were friendly and efficient. Thank you!
Very professional. Explains the process very well. Did a good job cleaning my carpets.
There was white residue drops on my steps that they cleaned. Everything else was perfect
The professional and personable person who cleaned my carpets.
The way they turned out was so wonderful.
The product is awesome!
Great customer service and quality of job.
Polite and professional! Great job!!
The tech was great! Our carpets came out great too!
This was the second time I used you. The first time was awesome. I recommended you to two other people who booked just because of that experience. The second time just yesterday, not so much.
There were several small Spots that our tech couldn’t get out. We payed extra 75$ for treatment and protection.
The carpet is only around 8 months old and in mostly great shape. There were small spots in my teens rooms that he didn’t get out. We had the carpet cleaned because we are putting it up for sale and pics are being taken tomorrow.
After the carpet dried (overnight) it was really wet! We tried ourselves to get a couple of the smaller spots out and what do you know? With a little elbow grease we were able to get it pretty much out. That tells me that our tech albeit very nice, professional, and courteous did not try very hard to clean my carpets thoroughly and well. Upon closer inspection I also noticed he did not move anything either. There was a basket on the side of my daughters bed that had a couple books in it. He could’ve easily picked it up to clean under and behind it which actually was covering some sort of minor spill. I was able to get that mostly out too. In the end, I paid almost 340$ for a job not well done. So, no I wouldn’t recommend Zerorez because for me you only do a good job 50 percent of the time.
YOU ARE THE BEST! Thanks for always giving us the best service EVER!!! Our carpets look like new and they are 20 years old.... thanks to Zerorez!!!!
Everything and the tech was excellent!!!
Rug really not very clean.
the carpets were clean with no soap residue which left them to dry fast and no stiff or sticky feeling
Your young men were on time,polite, and efficient. My stairs look great.
They did an amazing job! Thanks!
You deliver.a result that is consistent with your marketing
Love how clean our carpets look and feel after cleaning. Also, great hire with Victor. He was professional, fun, and did a great job on the carpets. The people you hire matter— he represents your company very well.
Excellent service, very informative, and courteous. Prices are very reasonable and results beat expectations.
Making the appointment with Zerorez Las Vegas was very pleasant. Cory, our technician, was so friendly and did a wonderful job on all our carpets. The cost is extremely reasonable. No chemicals, no residue and no odor. Just made the whole house seem so clean.
The day that you provided the cleaning everything looked like a dog that fell into a pool - wet and unkept. But Wait! The next morning, once all had dried, the carpet popped. The areas that looked dirty and old … they got a face lift and a new lease on carpet life. We are happy with our new looking older carpet.
Anthony was both fast and efficient and did a fantastic job on our carpets. Will definitely recommend you to friends and family. And the pricing was not bad either.
So professional, so clean, so fresh! Love Zerorez!!