based on 41506 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very happy with their services.
My house looks and smells so clean.
Victor was professional and personable. Explained everything and didn’t just try to upsell stuff just for the sake of it. He told us exactly what we needed to do to have the best outcome and delivered on that. Will definitely use again and would 100% recommend to family and friends.
Everything
Like the method you use to clean carpets and the employee is always knowledgeable and knows what he's doing. Have you come every year.
Very professional and very helpful. Shared all the options and helped us understand how the Zerorez system works.
Friendly and quick service! Love zerorez and their team! Keep up the amazing work! 🌟🌟🌟🌟🌟
Refund my money
I believe I have turned in the survey.
After a few weeks, less than a month, I realized this (time) of service wasn’t as good as the last time. The technician talked too much about the carpet which we already knew (the carpet is 25 years old and had so many services from Stanley Steamers and your company). I don’t think he treated the spots well. It resulted a redo. Now our house in some areas looked like haven’t been touch. The carpet took almost a day to dry in some areas.
I preferred for not seeing this tech out on our next service.
We like the clean, natural cleaning process.
Service was prompt, efficient, professional and friendly.
Carlos was excellent in reviewing the process and answering all questions. He actually remembered me and my home from a previous service.
We are very satisfied and highly recommend Zerorez.
I like that my carpets look great and the chemicals used don’t trigger my allergies.
The techs are great and the floors dry in a reasonable time. Very professional company. My rugs clean up nicely
Professional work
Arrived on time
Quality work
Reasonable pr
service techs were really nice and worked hard
I love how my carpets FEEL clean. There's not that "shampoo crunchy" that you get with others. And with 4 dogs, my carpets stay clean looking AND smelling!!! OH!! And we have that carpet with a small design throughout. Zerorez doesn't ruin that design; matter of fact, the design is "new" again. EVERY TIME. And we use them 2 times a year-Fall and Spring.
Reliable service
The Only traffic area that I had pointed out to the serviceman is still just the same as before the cleaning !!!!
Professional and efficient service
My wife and I have used Zerorez for several years, for our home. I recently contracted with Zerorez for a commercial job and could not be happier with the service. The folks doing the job were polite, thorough, and left the 900 sq ft carpet cleaner than it's been in years.
Ethan was great. He arrived early, went to work and my carpets look fantastic. Will definitely use you in the future.
Love the end results!
Excellent work. Smart techs.
Non Toxic. Safe for Family and pets. Competitive prices. Hard working technicians. They are prompt and efficient. I would recommend them to family and friends. I have use them for carpet cleaning in the past. I just use them for cleaning tile and grout and re-sealing the grout. I am very happy with the results…
Fantastic job. Worker was courteous and professional. I would recommend your service to everyone.
Service rep was extremely thorough, friendly, & most polite rep, from any service, we have encountered in a very long time! Kudos to him & to your service! Unfortunately, I forgot his name.
Personally the best thing you have going for you is you rep who cleaned my carpet on Feb. 9th. Tracy was extremely courteous and did not waste time. He is very efficient and respectful. I figure all carpeting cleaning companies uses recommended chemical products so the difference is the individual doing the job. Consider your company very lucky to have Tracy representing you business.
Will does a great job
Great technology using safe products that really cleans carpet stains. Customer service was very professional. prompt and informative. The cleaning guys called 30 minutes prior to arrival and were on time, courteous, efficient, and did a great job.
The quality of work
Service person did and excellent job cleaning my carpet and tiles. He called and asked if he could come before 1 pm when my job was supposed to start and I was so glad to hear he could start my job earlier.