based on 35753 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lower the cost
Excellent work. Thanks.
The carpet looks great
Excellent results. Professional and friendly service. I enjoy using your carpet cleaning services. This was the 4th time!
I was very happy with Zerorez , my carpet looks great. The cleaning specialists were professional and knowledgeable. I will be recommending Zerorez to my family and friends!
The fellow who cleaned my carpet from Zerorez was friendly & did a fast, good job.
Went over the floor twice would have gotten all the stains out
The carpet is cleaner without chemical residue.
The service was excellent. We had Chris and Van who were polite and very efficient at their job. I will definitely use ZEROREZ again!
My carpet is white, and now it looks like new again!
I like that it gets much of the water extracted from carpet so it dries quickly.
Great service and love the results!!
The two crew were very polite, efficient and helpful.
The crew you sent out was great. Very professional, good listeners and thorough. I believe their names were Jason and Greg?
Excellent service and technicians
The work your team was beautiful. I have a small house, and the price tripled by the time they left. A staircase, a hall, a large master bedroom and two overly small kids rooms. We had no furniture moved. $350. I called the office to see what we could do of the pricing as I was prepared to pay the $179 I was quoted. It was ridiculous. No one called me back.
I realize that we all have lost income due to covid, but to try and gouge people (single mom) was ridiculous. I was very sad that I was treated like this. I was hoping to spread the word to many of my friends, I just can't Michele
My service guys were very nice and professional.
The area that was most soiled was very wet when you left.
It does not look clean yet. It did not get vacuumed adequately at all .
First time using your service. Will have an opinion on product with time. The serviceman was prompt, hard working and polite. It was a pleasant experience.
Professional, timely, good hob done cleaning my carpet and rugs !
Exceeded expectations!
I have used you guys before that’s the reason why I did it again . I paid extra for my lotes odors . My carpets downstairs still looks dirty. Stains are still there .
Customer service is fabulous
Friendly, knowledgeable, did a great job.
It was really nice and made my carpets look brand new
I was not 100% satisfied with my tile cleaning. I had about 600 sq ft of tile done. After cleaning it looked wonderful in some areas and in others it didn't look like anything was done. After reading the 100% guarantee I decided to contact Zerorez to talk about my concerns. They promptly scheduled a technician to come out and talk to me and reclean the areas. I am very happy they were willing to come back out and not just brush me off. The new technician is here and recleaning now.
Thank you for taking care of me. I will definitely recommend you to friends and family.
Everything went smooth from start to finish. The two young men that came to our house were polite and courteous and did a excellent job.
You do a wonderful job and Jared was so helpful in explaining things. Plus you have great specials!
They did a great job and was in and out in no time.
Professional and on time.
The guys did a good job!