based on 39987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great job in no time
I get my carpets done every year in May by Zerorez. I'm a satisfied customer and would recommend you guys to anyone. My carpets always come out great, and your techs are always on time and courteous.
COULD HAVE COME OUT A LITTLE CLEANER.
Cleaning guy was very friendly and did a great job.
The fact they are soap free.
Didn’t get all the spots out but it might be that nothing could because it was windex
Your technicians are very friendly and knowledgeable. Will G. did an amazing job on my carpet!
Bryan very good rep of company
I love Zerorez! There is no worry, no drama, no surprises. Just great service. This is not my first time. That's exactly why I called again. Brian was there in a timely manner. i received a call that he was on the way. He was polite, professional,and friendly. he explained everything and stayed within the fee quoted. I am very pleased and am enjoying my clean, stain free beige carpet. My runners are spotless. I'd considered replacing one. I don't have to do that now. Thank you again. I have already recommended you to a neighbor.
Marie Shelton
The representative was so helpful and efficient. Wanted to make sure I was satisfied with the cleaning job.
The techs did a great job. Quick, on time, and efficient
Daniel was professional and did an excellent job.
Carpet stays clean. On time .. knowledgeable.
Professionalism
Everything looks very clean.
No chemical smell. Transaction was pleasant and efficient
Excellent service in a timely manner
The technician did a wonderful job of cleaning our carpets which kind of surprised us because they look very nice we would recommend them to anybody who asked about our carpet or or just bring it up and tell him we liked it thank you very much
The price changed from what I was told at that beginning.
Carpets dried fast and were soft feeling. Very happy with the cleaning.
Very professional, fast clean, and the carpet dries within the day
Quality, good service , on time arrival
Highly recommend
Shallow 1-pass. All stains remain. Some rugs still pretty dirty. They tried to avoid cleaning the back of the sectionals, even lied that they did one when they hadn't.
The carpet turned out better than I thought it would and I came in with pretty high expectations. Very satisfied with the work. Talon was awesome and I will ask for him everytime moving forward.
I'm work in Southern California and was trying to coordinate carpet cleaning for one of our tenants located in Las Vegas. Unfortunately, I wasn't able to reach them about their scheduled cleaning. I reached out to Reggie Turner offered to stop by the location to confirm someone would be on site. Because of Reggie's willingness to go above and beyond, we were able to meet our deadline for getting the carpet cleaned. I greatly appreciated his assistance to get the job done!
Amazing customer service!
Prompt service and the end result of the carpet cleaning was impressive.
carpet cleaning, tile and grout cleaning services. Professional staff.
He was on time, went right to work, and answered my questions with courtesy.
Easy to schedule. Good communication. Good price. Good cleaning job.