Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39590 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 19, 2013 — Rated 10 out of 10 by John Morgan Zerorez Las Vegas
What do you like about our products and services?

Clean

Report a concern   September 19, 2013 — Rated 10 out of 10 by Jill Morrison Zerorez Las Vegas
What do you like about our products and services?

There are no dangerous chemicals and the workers are efficient.

Report a concern   September 18, 2013 — Rated 10 out of 10 by D.G. Zerorez Las Vegas
What do you like about our products and services?

Excellent service and results.

Report a concern   September 18, 2013 — Rated 5 out of 10 by S.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Carpets were streaky. I do not think enough time was spent on this job.

Report a concern   September 18, 2013 — Rated 10 out of 10 by Linda Trumble Zerorez Las Vegas
What do you like about our products and services?

Honest and reliable. Good job done. Roy, our service representative did an excellent job.

Report a concern   September 18, 2013 — Rated 10 out of 10 by L.P. Zerorez Las Vegas
What do you like about our products and services?

No chemicals

Report a concern   September 17, 2013 — Rated 10 out of 10 by S.F. Zerorez Las Vegas
What do you like about our products and services?

Quality and speed. Attention to detail

Report a concern   September 17, 2013 — Rated 8 out of 10 by A.Y. Zerorez Las Vegas
What could we do to improve?

clean to prevent high traffic areas does not bleed through after cleaning removal of spots and stains

Report a concern   September 17, 2013 — Rated 2 out of 10 by D.C. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

The men who came to our home cleaned our carpets in record time which was too fast in our
opinion. They told us there would be very little water/residue left in the 3 rooms but to our dismay, our carpets remained wet/damp for 3 long days which is totally unacceptable.
One of the men started upselling other features the entire time they were in our home which we had specifically said we did not want and we were also told by Zerorez office that Zerorez does not upsell other features.
We had to run ceiling fans and regular fans for 3 days before we could move our furniture back in the rooms.....bad experience for sure!!!! Shame on us for giving them a tip.
The whole gimmick was to upsell other features, rather than concentrate on a thorough cleaning process and making sure to remove the residue.
It would be very difficult to recommend Zerorez to our neighbors or friends.

Report a concern   September 17, 2013 — Rated 2 out of 10 by J.C.B. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Had a nice conversation with Jeff. Other than that, nothing has changed

Report a concern   September 16, 2013 — Rated 10 out of 10 by Cheryl Pugh Zerorez Las Vegas
What do you like about our products and services?

how clean the carpets came, and that there wasn't any soap used, the two men were very professional and tool care on how they moved around the house.

Report a concern   September 16, 2013 — Rated 10 out of 10 by D.G. Zerorez Las Vegas
What do you like about our products and services?

Professionalism, Courtesy and Knowledgeable

Report a concern   September 16, 2013 — Rated 2 out of 10 by G.D. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Many of the chairs needed a much better cleaning, we had to have the tech re-do several of them. Some of the chairs have upholstered arms and they didn't come very clean at all. He appeared to be in too big of a hurry. Granted we had about 52 chairs and it took 4 hours rather than the 2 we were quoted but we expected that. I think he just should have taken more time to do a more thorough job.

Report a concern   September 16, 2013 — Rated 9 out of 10 by C.A.A.F. Zerorez Las Vegas
What do you like about our products and services?

Service was very good also information was good carpets were cleaner than I expected

Report a concern   September 16, 2013 — Rated 10 out of 10 by G.Z. Zerorez Las Vegas
What do you like about our products and services?

Thank you very much for the terrific job you did.

Report a concern   September 16, 2013 — Rated 10 out of 10 by J.R. Zerorez Las Vegas
What do you like about our products and services?

The carpet looked great and the house smelled wonderful. The technician was very friendly and cooperative.

Report a concern   September 16, 2013 — Rated 7 out of 10 by R.F. Zerorez Las Vegas
What could we do to improve?

I liked the $99 for three rooms, but pricing goes WAY up after that point! It wouldn't have been such a shock if the person on the phone could have given me a little more info on pricing. I would have used your services either way because I have heard great things. The person that came to clean the carpets was very friendly and professional, he did a great job.

Report a concern   September 16, 2013 — Rated 10 out of 10 by D.A.M.J. Zerorez Las Vegas
What do you like about our products and services?

Great service, great results, everything went as expected.

Report a concern   September 16, 2013 — Rated 10 out of 10 by L.R. Zerorez Las Vegas
What do you like about our products and services?

Service is great, price is fair, and my carpets stay clean much longer without weird smells! Thank you!

Report a concern   September 16, 2013 — Rated 10 out of 10 by R.K. Zerorez Las Vegas
What do you like about our products and services?

The product is safe for babies and pets. The service was very was completed very quickly.
It is affordable. The carpets look, feel and smell clean. The customer service was great. I like that I could pay by credit card.

Report a concern   September 15, 2013 — Rated 10 out of 10 by K.A.D.O. Zerorez Las Vegas
What do you like about our products and services?

The amazing job and the professional staff! Loved Brandon! He was informative and very professional.

Report a concern   September 15, 2013 — Rated 10 out of 10 by S.G. Zerorez Las Vegas
What do you like about our products and services?

technicians were clean, courteous and knowledgeable. excellent job!

Report a concern   September 15, 2013 — Rated 10 out of 10 by A.F. Zerorez Las Vegas
What do you like about our products and services?

While it's early (carpet still drying in most heavily treated area) it appears that ZeroRez may have been able to save carpet we thought would have to be replaced due to previous owner pet damage. We didn't think this possible.

Report a concern   September 15, 2013 — Rated 10 out of 10 by S.K. Zerorez Las Vegas
What do you like about our products and services?

associates very concerned and pro's. Represented your company well.

Report a concern   September 14, 2013 — Rated 10 out of 10 by Karl Krah Zerorez Las Vegas
What do you like about our products and services?

Ellis was great to work with and I'm very comfortable withreferals to your company

Report a concern   September 14, 2013 — Rated 10 out of 10 by Bill Dennison Zerorez Las Vegas
What do you like about our products and services?

Your serviceman's contact with the people reflects very positively on your company

Report a concern   September 14, 2013 — Rated 10 out of 10 by B.U. Zerorez Las Vegas
What do you like about our products and services?

great job

Report a concern   September 14, 2013 — Rated 10 out of 10 by B.M.M. Zerorez Las Vegas
What do you like about our products and services?

great customer service

Report a concern   September 13, 2013 — Rated 10 out of 10 by D.J. Zerorez Las Vegas
What do you like about our products and services?

Your technicians were prompt, did a nice job and gave us information in a clear, concise
and understandable format. Thank you for the quality service.

Report a concern   September 13, 2013 — Rated 10 out of 10 by S.M. Zerorez Las Vegas
What do you like about our products and services?

My carpets always look fantastic. My tiles and grout also look great.


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