based on 39669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Weeks after its been clean the old stains dont reappear.
The employee who showed up at my residence was on time, courteous, & listened to me. He provided exactly what I asked.
I've had my carpets cleaned in my house with Zerorez for many years when I owned my house which was a large tri level home and I was very pleased with the cleaning and also the price. We moved into an apt. and I had my husbend's lift chair cleaned. I was very happy with the cleaning but I thought the price of $120.00 was a bit high. I was quoted a lower price on the phone. Plus it only took him twenty minutes. I have another chair and couch to clean but the price he quoted me was pretty high. I may have to check out some other places.
Thank you
Name removed
VERY pricy... More than double what I've paid in the past! The technician and I saw no difference with just the water so, he had to use the orange peal solution which seemed to work well and smell good.
Ray(I believe that was his name)was great and had a terrific attitude.
The cleaner who came to our home, Anthony, was knowledgeable and very helpful. I feel we learned something about carpet care from him. He did a really good job. And we do like your technique.
Service tech was very professional and friendly! Answered all of our questions and offered solutions for our concerns.
Cleans & dries quickly
love it and service was great
The cleaning process is very effective and afterwards, our carpets are just slightly damp as opposed to wet like some other carpet cleaning services have left our carpets. We've used Zerorez three times now and will definitely come back for more. The Technician was neat, clean, on time, and very professional. A very pleasant experience.
Your rep was able to come early. He did a very good job. He did such a thorough job that it took a little longer to dry in the areas that were really, really dirty. And the price is right.
THEY ALL WERE VERY GOOD!
No soap used, carpets dry soft and faster drying then those carpet companies that use water to extract soap.
VERY PROFESSIONAL AND MY CARPETS ALWAYS LOOK CLEAN AND GREAT
Like how the enzymes, temperature and combination of the PH do a FANTASTIC job cleaning the carpet and upholstery. Ray was very through on getting out the spots in the carpet, very courteous, hard worker, and was very careful in moving the furniture and placing it back. Like how Zeroez has a web site that's available to make appointment and office to confirming your selection. Very professional and reliable company.
Brandon was awesome. Punctual. Knowledgeable and he respected my house. He also did a great job.
The techs were very informative about the process and really cared about what they were doing. Super nice guys.
I was amazed at the outcome of my carpet!! I wish I could afford to do the whole house and all of my furniture because the results really make the carpet look like it is new.
Staff was very pleased with the outcome - everything looks great!!!
THE RESULTS AND THE EMPLOYES
Professional and courtesy employees.
Once again great service without any hazzles. I thought my grout cleaning the first time was completly done. Requested a reclean through Torri who was great. Service tech returned recleaned and we determined the grout was getting old and probably would not come clean. So, the first cleaning was done properly, but i do appriciate the customer service. Thats why i have been a long term customer with the Las Vegas Zerorez branch. Thanks to Torri and Johnny for great service.
Very customer service oriented. Very flexible charges for long term customers. Good relationship with staff. Torri and service tech Johnny.
The way the carpets looked and felt after cleaning
Communicate if technician is going to arrive past 7pm!!!! Answer the phone when client calls to see if tech is still coming!!!!
Great service guy! He did a thorough job.
Carpet is clean no odor
no chemicals or sticky residue left on carpet
Juan did a very nice job.
I've been using Zerorez for our residence for many years, usually 3-4 times per year. As a property manager and whenever appropriate, I refer clients to you and recommend Zerorez. Wilbur did an excellent job. I appreciate his hard work.
Thanks,
First name removed and Bella
On time,very good worker,trustwothy, very polite.