based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
they were on time aand very pleasant to deal with
Process works
I was able to get is scheduled quickly, the technician was friendly & polite and get it done in a short amount of time.
my carpet looks great you were fast and professional I really appreciate good work trust me...
Everything
All of the techs are very nice and service is quick. Products don't smell and dry quickly.
Awesome customer service on the phone and technicians. Andrew and his partner were great!
On time. Professional. Fast.
Asked for a truck got a van your van doesn't clean as well as the truck don't care what you say
Good service and follow up
It's really clean,no harsh chemicals and drys fast
Product that you use and quality of service. Thank you!
Great job in my home and juan was great
Your products have proven to be great compared to other Carpet Company's that I had in the past. Services have been excellent, that's why I continue to call your company to clean up my carpets. This is my 5th time with Zerorez. Ed Westman
My carpet looks outstanding, and have already had compliments on its cleaniness. He got all the bad spots up and cleaned my chair, which is very soft and great looking again. Great service and very professional and friendly. I am very pleased.
Tech was courteous, professional and efficient
im not sure, i saw spots after he left but didnt see them when he was here. He was great and on time and professional.
Zerorez provides the EXACT service that they describe, far and away the best carpet cleaning product available. MY technician Will has been my favorite so far in the four years that I have used Zerorez, he did the best job yet, and he was careful of my walls and furniture.
The carpets were cleaned and the tile grout was sealed. Good job!
Your people are very nice, you do a great job and your on time. THANK YOU
I thought price of cleaning stairs was a bit high.. Representative was courteous informative and did a great job.
Cleaned my tile and carpet really good.carpet was fluffy after cleaning.
YOU CALL BEFORE YOU COME. YOU DO EVERYTHING YOU CAN DO TO MAKE MY CARPETS LOOK GREAT. YOU ARE HONEST ABOUT WHAT CAN BE DONE OR NOT TO GET STAINS OUT. YOUR GUYS ARE VERY KNOWLEDGEABLE ABOUT CARPETS AND YOUR PRODUCTS. BUT NOT PUSHY.
THE ONLY THING IS I REQUESTED JUAN IF HE WAS GOING TO BE OFF THAT DAY SHE SHOULD HAVE TOLD ME AND I WOULD SCHEDULE FOR ANOTHER TIME. THERE WAS NO HURRY. HOWEVER WE HAD ART AND HE WAS GREAT.
In particular the spot removal. Thank you, will certainly recall should I own my carpet for a longer period of time. Great staff, thanks again.
super nice service guy; explained everything; very friendly; completed quickly as promised & did great job
Thorough
Arch came to terms as to the price as we thought the price was too high at the start of the job but your office listened and came down a bit in order for the work to continue.Arch did an amazing job and was here for about three to four hours.He went away with a good size tip and we were left with much cleaner carper.Thanks again for a great job.
1. Friendly and informative service technician.
2. Courtesy call as promised prior to arrival.
3. Prompt and timely arrival.
4. Excellent and efficient work.
5. Asked about our family situation in regards to pets or small children.
6. Was conscientious about our belongings and housing structure.
7. Detailed in report pre-wash and post-wash.
8. Finished in the time frame estimated.
9. Cost was the same as estimated.
I like that you don't use chemicals
Your serviceman.