based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
Your worker was very friendly!
Very friendly staff, very thorough cleaning.
That no harsh chemicals are used. The carpets feel soft and clean when dried.
Make sure equipment is working before coming to home.
Slight red wine stain was not removed. Unfortunately, I did not see it until the carpet dried, after the tech left. Tech was outstanding.
Fast, always cleans beautifully
always on time/with in window, fast drying, no residue.
Our service tech, Art was amazing. He was very knowledgeable and worked dilegently to get the job done. I have and will recommend your company's services to my friends.
No residue.
Showed up on time. Cleaned everything we wanted at a great price.
My carpet felt much softer after the cleaning, and less "slimy" when drying than when others had cleaned it previously.
Both men were extremely courteous and friendly and did a good job.
Carpet is left so squishy wet, and abutting hard service floors are left with water and footprints. I think that should be wiped up by technician.
Zerorez is AMAZING!! We had really bad pet stained carpets and really dirty high traffic areas on light beige (almost white) carpeting. When Jacob and Jay (who by the way were just terrific!!) got finished it looked like we had NEW CARPETING! I HIGHLY recommend Zerorez to anyone interested in getting their carpets cleaned. And by the way, the entire house smelled amazing after the cleaning. Thank you Jay...thank you Jacob!!!
Men were very knowledgeable, listened to my needs and effectively did a very good job.
I like that my carpet looks new and is soft.
The carpets are so clean without the soapy feeling!
Rob did a great job. Very helpful & polite. Very happy with his cleaning.
Natural products that smell good and dry fast
Very prompt and Great work! Very good Service from your Service persons!
It was good quality service
My floors came out looking so clean it made me feel like 16 yrs ago when we first moved in and they
were brand new.
Fast, Highly Efficient and the technicians are the most courteous ever! Great Job!
Jacob and Juan were the best. The carpets are like new. These guys could not have been better. I will use this service again just because of them. Prompt, polite,and very talented at what they do.
The service is great your people really go a good job in cleaning the carpet. They don't rush the job and they make sure that the work they did is to the satisfaction of the client. I am very happy with the result of the work, thanks Zerorez!
I like that there's no soap used and no residue left behind. Our carpet looked great; brand new. We had one urine pet stain that came out completely. We also had our tile cleaned and it looked wonderful. The grout looked nice except where we had cracks in it, which is not the fault of zerorez at all. The service was great. It did take about 4 hours due to only one person there to do the job, but he did a wonderful job.
Everything was excellent as expected
I like the man that comes to clean out carpets.
My carpets were very dirty and we were ready to replace after several failed attempts to get them satisfactorily cleaned. The guys you sent and the products they used were able to renew my carpets and made them smell great!
Very professional and friendly cleaners (Rob, I think) and they discussed everything with me before cleaning so that my expectations were understood.