- Phone: 904-891-0631
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based on 29057 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How fast the Service was. The process that Zerorez uses to Clean the carpets.
Our carpets and/or furniture have been cleaned by Zerorex several times. There is no residue and all are dry within 4-5 hrs max. The gentlemen are polite and are professional young men. From the time Patrick walked in our house he set up everything and was done in a timely manner making no mess and did a wonderful job. This time we only had 3 rooms of carpet done and again a very satisfied customer! I would highly recommend Zerorex!
Range of services (carpets, furniture, bathroom tile etc.)
Quality of service
Fresh scent
Knowledgable staff
Promptness/thoroughness
Flexibility when on site performing services (can add to or change)
On time, fast, courteous, efficient and affordable.
SIMPLY THE BEST
The cleaning is phenomenal. We have used your service twice and both times the personnel were helpful and knowledgeable about the service provided. This time we had to have a special cleaning service due to the death of our 14 yr old grandson. The young men were sensitive to our needs and were very kind and helpful. I will gladly recommend your service to anyone needing a cleaning.
Dry in just a short time.
There were spots that reappeared once the carpet dried
YOU STAND BEHIND YOUR SERVICE
After all the years i have been using your company, your consistent great service and quality of employees is something I always have confidence in.
I am never dissatisfied with Zerorez.
Immediately receive a quote. Fast turn around time on arranging for cleanings. Good work.
It was fast and it dried quickly. My carpet looks like new!!
Carpet was cleaned and deodorized in a timley manner with much attention to detail. Technition was very polite and informitive. Every effort was made to ensure my overall satisfaction!
The clean and fresh smell. I like the spot kit to tackle problem areas in between my Zerorez visits.
Great job Spencer! :)
Excellent and professional service! My carpets have never looked and felt so good! I Will never use anyone else!! Thank you Eagle Station for telling me two years ago to use Zerorez.
Some of the high traffic areas still look the same and there are pet stains that did not come up.
Great service and clean carpets!
Great service, friendly staff, clean smell, carpet stays cleaner longer. I have only used this company while in this house to keep the carpets looking good.
The last time the carpet in the family room was especially dirty due to new dogs. While the stains first disappeared, I did notice that some shadow stains appeared again. This had never happened before. Can I do anything about these stains?
no chemicals, carpet looks cleaner and feels softer
Prompt and polite service.
I appreciate Zerorez quick response to an emergency cleaning.
My appt for an estimate was at 9:00 am and due to scheduling conflict, I wasn't notified until after 10:20, that they wouldn't be here until 11:00. Then within minutes I was called back and told the tech wouldn't be here until 12:00. This is not a good way to set a standard.
The carpet looks very fresh and smells fresh. Ben was very polite and explained the process especially with stain problems.
Gets carpet very clean, quick drying, quick service.
I have been using Zeroez for several years now and would not change. My carpets always look great after they are cleaned. Every employee that has ever come to my home has been professional, polite and informative as to what they were doing and always asked if I was pleased before they leave. Thank You so much Dee Last name removed
My Carpet looks great. Ben was very friendly and knowledgeable about all your
Products and services. Even tho my carpet is
About 23 years old it still cleaned up nicely and with
No sticky residue.
The carpet clenaing service efficiently cleaned all the dirt without the long drying time of most services. The area rugs were cleaned effectively while leaving them in place on the wood floors.
Service Rep gave 110% towards the job.
Everything!!!!!
My floor looks excellent new again. Your staff was very professional and got the job done quick not wasting my entire Saturday which was nice. I have already recommended you to two people already.....