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based on 29060 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i did not see a difference between this process and other carpet cleaners. the tech was great and he spent a great deal of time on the job, but the equipment didn't clean as well as i'd hoped. he removed all visible dirt, but when i ran a white towel over the carpet it came up filthy. probably just the nature of the beast, but i'll try a different process next time.
That they are natural and not harmful to pets.
always friendly and willing to do extra service if needed
Quick and courteous service.
Aside from our carpet looking almost new again, the drying time was minimal.
effective cleaning...
professional appearance of technicians...
Official and professional looking trucks.
It was amazing and I would recommend you to everyone
I was surprise how clean my rug came clean!!!!!!!!
I love how clean my carpets look and smell when they have been cleaned. I also like how they don't feel crunchy, like try do with other companies I have used in the past. Both men that have come here were very professional and courteous.
My carpet is clean and looks almost like new. Dry time was only 5 hours.
No chemicals and great results.
Carpets looked like new when tech was done!!
Friendly courteous phone contact as well as technicians. Explained everything thoroughly. Great results from my cleaning. Will definitely use again.
My mom (lives in Atlanta, GA) had recommended Zerorez after she saw how well you cleaned her neighbors' carpets. We have a cat + two young children, so we definitely have our share of hair, spills and stains. Liked that the cleaning is safe for pets and kids - especially since I have one who is getting ready to crawl.
very effective and fast
Very nice technicians and excellent results on spots and tack areas. The entire condo looked great upon their completion. I will use them again.
That they are non toxic
I liked the service that Zerorez profided, I will always use you for my carpet cleaning. I can not remember the gentlemans name, but he was excellent, polite and very helpful. I am going to recommend Zerorez to all of my family and friends. Thanks to 99.1 WQIK for recommending Zerorez.
This is the second time we used Zerorez, and we've recommended it to three friends who have used it too. Both times we had our carpet cleaned, we were very satisfied. Karl, who cleaned our carpets and tile this time was excellent. Give him a raise.
There is no residue left in the carpets which helps keep them clean longer.
I like the fact they do not leave any residue.
Everything
less time to dry....nothing left in carpet...
No detergent used, after initial visit there were a few spots that reappeared and they were out the next day to retreat these areas. The spots were eliminated.
Technician was very polite and knowledgeable.
I like that the job done is thorough. You are able to get out stains and pet urine smells. The worker was professional.
Dependable techs who show up on time. The process is easy and it does a great job. I have used zerorez many times and will continue to do so.
Professional work men, courteous,
Professional and effective.

I am not as happy with this cleaning as I have been in the past. In one area, where the desk chair sits, it was still looked a bit dirty. The technician told us it was because of the age of the carpet and it is where the chair is placed. A few days after the carpets were cleaned, my husband put some of the Zerorez cleaner that we had bought in the past on a rag and wiped down the area. It did reveal that all the dirt was not removed! We have also noticed spots remaining on some bedroom carpets. Lastly, in some rooms the area of the carpet where it meets the walls are not very clean.