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based on 28845 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The primary purpose of me calling Zerorez was to clean my grout. I indicated to the person I talked to when making the appt that the tile was in good shape but the grout was requiring me to work hard at cleaning it. She assured me that your cleaning technique would do the job. While I understand you have no way of knowing the condition of the floor until you’re there, the technician on-site seemed pleased with the work and told my husband that the grout that still looked dark would appear clean once it dried. It did not. The tile looks great, but maybe grout is not your specialty.
Fast service
Super product and professional, competent operators!
Was on time, did a good job, and were will satisfied with the young Gentleman that performed the service; he is a real asset to your company.
Mr. & Mrs. G. Last name removed
My floors look really great!
Your products work!
Customer service is great.
Service good, product I hear is chemical free
Our carpet looks great! The techs were very nice and efficient.
I have already recommended your service to friends.
The technicians were professional and went straight to work. My carpets came out great and several time during the cleaning I was informed of what was going on and any areas of concern.
This is for your internal use. Not for distribution outside.
Our technician, Robert, was efficient, pleasant and thorough. Thank you.
I like the very low smell retained after the carpets are cleaned. And the finished product.
The quality of the work and the efficiency of the services were excellent
We had our carpets cleaned on Wednesday. The technicians did a good job, were very pleasant, and we were pleased with the final cost.
I had a house guest wiho brought with her a cat and a dog. The young man that cleaned my carpets was polite, courteous, knew about his product and how it worked. He was thorough and understood that it was imperative that the animal dander and hair must be removed from my carpets because my granddaughter is highly allergic. When he left there was no trace of hair or odor that any animals had been here. After he left and the carpet was cleaned there was no residual "crunch" of the carpet which I always dread. Great job.
My carpet and tile look awesome! I was beyond excited when I saw the final result. Dale was very pleasant, polite and informative.
The guys that came to our home were wonderful. They deserve a raise. They represented your company very well.
Michael did a great job! The carpet dried quickly too.
We had a great experience & our service technician was very through.
Very professional
Zerorez cleaning leaves my carpets soft and clean. There is truly zero residue left.
The two technicians that came to my home yesterday were very curteous and professional. They left everything neat and took precautions to ensure no damage to corners of walls.
I will continue to call Zerorez to my home and recommend them to my family and friends.
The results and service were above expectations !
Your representative, Corey was professional and worked hard to make us happy!
When I called in about your $99 three room special the customer service person was professional and likeable. When the Tech arrived he was verbal, dressed professionally, listened and took action. Did the work explained on the special by the customer service. Worked independently and got done. He understood what I wanted and then tossed in some suggestions for the next time. I added the protection because he recommended it. You are hiring the right people and providing the right service. This is important to me these days because standards have fallen so far with companies often promising what they don't deliver. Take the order, be on time, do the work, tell the customer about the extra benefits, get out clean, and I'll be back. Great job and everyone gets a 10 in my opinion. Thanks!
You did a good job cleaning my carpet
I like that no chemicals were used. The guys that came were very professional and very respectful of my home and my time.
Great results and great customer service!
ALWAYS do a thorough cleaning and everything looks brand new again. Also like that they wear booties into your home.
Friendly technician who know about the products he was using and how they worked.
Like that the products used are environmentally safe.
No chemicals, Efficient, friendly, polite technician.
Carpets look and smell clean.
Friendly staff, good job on carpet