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based on 28888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time service and quality work.
Loved Max!
Prompt & professional
The carpet was a difficult project but they did as good as anyone could do
Crew was great!!!
Professional service delivers what they promise
Excellent, reliable, courteous, professional, knowledgeable and, best of all, made the extra effort.
Our technician, Jeff, did a wonderful job. Rug and furniture look great.
The guy that came out was great, had a question on what he told me.
He asked if I had carpet protection sprayed on the new carpet. He said that the way you clean the carpet takes the protection guard off the carpet.
That makes no sense. So you folks come out clean the carpet and it pulls the scotch guard right off the carpet,and then I have to pay $30 a room to have the scotch guard put back on the carpet.
You should be putting the scotch guard back on for free since your pulling it off to clean???
Why would I call you back for more cleanings if it is going to cost me more to have guard put on and taken off and pay for it to be put back on again?
Pricing was more than was quoted
The service
The technician was absolutely fantastic! He was very professional and explained each process. This was important to me as a first time customer. Perception is everything. Great job on the carpet. I look forward to being a repeat customer. Please tell him I said thank you and job well done!
Max did an amazing job on my carpets. Very professional and would highly recommend.
We appreciate your follow-up visit to address follow-up issue
Our carpets are clean and fresh. The experience was excellent from start to finish.
High quality service and personnel
Professional, and did a fantastic job
Austin was friendly and fast. Could easily see trouble spots in carpet. He was very knowledgeable.
got spots out of the carpet I wasn't able to get myself, and the smell was amazing.
Great service and quick time frame. Great results.
Customer service from Austin was great. Very personable.
Very efficient technician- Brad
Customer service rep was extremely professional
All my dealings have been very professional and prompt. Good company and great service.
Excellant results and not left wet for hours
Very thorough and polite
The carpets are clean and soft after your service. The prices are very reasonable.
The grout cleaner did a good job.
We have used ZeroRez for years. The best!!!
Our technician was professional, sweet and did an amazing job!
Doesn’t leave carpet so wet. Smells great
Brad told us that the carpet will dry faster this time and it did. In the past it took several days to dry but this time it dried in a day.