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based on 26441 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High quality of process and results. Professionalism of hard working associates.
carpet dries in about 3 hours with no wet foot feeling . process was thorough and not rushed like tech was on a time constraint overall really pleased with results , looks great
Brad was awesome. He took care of my carpet as he saw a lot of foam residue from other treatments.
My carpets are always very clean and stay clean for a long time because there is no residue left behind.
Integrity and service. You do what you say you will do at s reasonable price. If Michael is an example of all your employees Zerorez is by far the best carpet cleaning service in Jacksonville!
Service was excellent and Colin did a great job
Rea results and friendly technician.
I have been using them for several years to clean a wool rug. They do a wonderful job. The rug still looks new. They explain the process thoroughly and also inform you of any possible complications. They are personable as well as professional and careful of other home belongings. I highly recommend this company and would not use any one else.
I am going to use their tile cleaning service and expect the same result.
Joni
AMAZINGGGGGGG!
Service, serviceman, Reagan and look of our carpeting
They did such a great job on our carpets. Stains gone and the putty we had stuck on our daughter carpet in her room . Highly recommend this company
Carpets very clean and smell fresh. They dry fast. Service is fast and efficient. Techs are friendly and professional.
They were great. Carpets are a million times better. Dale was great as well. He was cautious of not letting my puppy outside. Very professional.
Your tech was nice clean cut well mannered young guy.
Very impressed with Jerome. Carpet looks great so I will definitely use them again.
Very friendly employees and great services!
Good service!!!!
Very impressed by the job—the professional work done by your employees and it appears the products did a great job. I will recommend your company to neighbors, friends and family. Betty Sexe.
Any time I've ever had them do my carpets they let me know when they'll be here and they are unless something came up and them they call to let me know they'll be late and when that will be. They are very professional, they come in and look everything over and let me know exactly what they are going to be doing and then they do it. Our young man that came out this time, Matthew, was very polite and did a wonderful job for us.
Very Professional and Courteous. Associate explained exactly what he was going to do, asked if I had any questions before and after cleaning. I have older carpets which I get cleaned once or twice a year( kids/dogs), this is best they have looked in a long time. Very Pleased with the Entire Process snd the gentlemen that did the work. Would absolutely, without hesitation, recommend this company to all my friends and family, etc . TY SMITH , JAX. , FL.
Brad was AWESOME! Very professional and fun to chat with.
The equipment they use
Technicians are skilled, fast, on time, knowledgeable and courteous. Chemicals used work great.
Very professional. Super nice guy. He did a great job. Would use your services again in the future
Friendly knowledgeable professional workers
Quality results
Fair price
technician was very professional, courteous and did an excellent job
Prompt, efficient, thorough, charges covered in detail, and the technicians are so very polite and friendly..
Every thing
Upon Bradley coming, he explained exactly what he would be doing and the products he would use to get out various spots. (I had mostly pet and food spills.) He worked or those areas and proceeded to clean the carpet. He worked miracles. I honestly did not expect to have many of the problem areas to become clean. But he was able to get those areas clean and the carpet looks great. I would highly recommend Zerorez for anyone who is looking to clean their carpets. The price is reasonable and they were able to come in a very timely fashion. Sincerely, Carla B.
Your technician was pleasant and very professional. He had time to answere any questions and explained the process thoroughly. We were very pleased and happy with your service. Thank you for an exceptional job.