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26430 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician very sociable, neat, clean. It is nice job. Carpets dried quickly.
Arrived right on time! Ammon and Logan were great! They presented themselves extremely well and were very polite and personable. They explained the process and everything they did. They appeared to really like their job and never complained (not even after coming out of the hot attic). Everything was very professional and friendly!
When Andrew did a touch up on our previous Zerores which left some shady areas, He did a great job. Kept asking me to check and stayed with the job until he knew I was satisfied! Very happy now!
You may use my first name for promotion.
Very response and organized. Also, very professional and the job was well-done. Thanks!
Easy to schedule
Do a good quick clean job
Austin is very knowledgeable and good at his work. He explained everything well and was easy to work with.
Zerorez was able to get an old stain out of a runner we were about to give up on.
Very professional and courteous.
Lynn Smith.
Excellent customer service, on time as scheduled, clean and positive attitude crew.
Great workers always so friendly both experiences
The technician was very friendly, polite and knowledgeable. He made sure I was satisfied with the service and had some suggestions. Will use Zerorez again.
Zack was awesome. Did a great job and communicated very well.
Jeff was great, we will definitely use zerorez again!
Professional service
Great service
Your workman, Zachary, was terrific. He thoroughly explained what he would do. He explained the kind of carpet we had. He discussed ways of protecting it. He was polite and worked diligently. It was a joy to have him here.
Great service - your data systems remember me when I call, your technicians are polite and good communicators.
Our technician did a great job, no one or no company is perfect!
On time for appt., carpets dry quickly, feel clean to the touch after being clean, good getting up spots.
Your service personnel are always professional and friendly, and they clean the carpets well.
The tech Ramiro arrived at my house early and did a great job cleaning my tile floors. Then he sealed them. They look amazing. I even purchased the cleaner he recommend to keep the floors clean.
Promptness, Courteousness
The men were friendly and were very particular about leaving the house the way they found it they went through each room to make sure that there was nothing they need to clean up I really like that they gave me a mask when they sprayed the vent with anti-biological stuff in the ducks so it didn’t bother meAnd they’re cleaning solve the problem that I was having with my eyes and breathing so nice to be able to sit in my chair now and not have that stinging watering eyes or a problem breathing. Thanks zerorez
You guys are great! Always early and you deliver a good product.
I scheduled an appointment on line. The technician called me before he arrived. He arrived as expected. The service was excellent. I would definitely refer you to anyone.
Everything was good.
You are very efficient and do a fantastic job. I do wish Zerorez could have helped me put things back! My back still hurts! Penny Last name removed.
The carpets still looked dirty in the house we want to sell. Some spots didn’t come out well enough. Clients said they will need to replace them. We expected it would look almost like new.
Efficient and on time! Polite…
They are always prompt to reply to set up an appt. and always on time to arrive and set to work right away. Always very polite and take care to put their shoe covers on when entering the house.
Zerorez was the third company I’ve hired and I will never hire the first two again! But I will definitely hired Zerorez again Very Satisfied!!!