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based on 26428 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great company and service technician's
Kendall was fantastic....
Great work ethic and quality
I like that your tech was able to get out every spot in my carpets
Responsiveness and courtesy.
Rug looks great and the guy who cleaned it was very nice and professional.
Loved the fact that there was no strong smelling chemicals.
The carpets, stairs and upholstery turned out great.
The employee did an awesome job.
The very first time y'all did my carpets and rugs and I was extremely happy..this time the guy was here 20 mins and when I walked in I could still see the dirt spots and my carpet isn't even a year old plus I was charge $40 for pet odor treatment for each room and it smelled a tiny bit better but not much..however it wasn't until the next day I had my grandson in his swing where the living and dining room meet and he was in it for about 30 mins and the feet on his sleeper were filthy...I can't even let him crawl around on the floor it's still so filthy..I am not happy at all that was $200 right here at Christmas time just so my grandkids could all play on the what was supposed to b the clean floors..
Beautiful job!!!
Courtesy and efficiency of movers along with the care taken to protect our furniture and belongings in both the old and new addresses.
The quality of the service, the punctuality of the person cleaning the carpets And the price
Cory, the technician was excellent. He called ahead, explained his process and estimated time. When completed, he called and sent pictures of the results.
A very good experience.
Our tile floors and grout turned out great! We added on furniture to be cleaned as well, and that also turned out great. On the downside, the price for 3 pieces of furniture (couch, loveseat & ottoman) was a bit high.
Quality job for a great price and the concern to do a great job.
everything looks good
LR carpet no longer smells of my dog. Don (tech) worked really hard on the carpets & my loveseat. Plus somehow got a "hump" of loose carpet in one of the bedrooms smoothed out. Really happy with the outcome of his work!
One thing of huge concern is that when Don arrived he didn't have a mask on (per my husband since I wasn't home initially). I assumed he & my husband had had some sort of conversation regarding vaccination status but when I asked my husband later he said this wasn't the case. We are all fully vaccinated & have had booster as well but Don had no knowledge of this of course. I would have expected you all would have a protocol of having staff wear masks when initially meeting the customer/entering the home. Then, depending on the customer, maybe a conversation would take place to determine if the customer would or would not want the tech to wear the mask while cleaning. I just had another friend pass from Covid & I strongly believe the basic precautions including masks are vital in saving lives.
Everything. Been using them since they started here
I am as skeptical about the possibility of getting my light tile with 5 years of dirt stuck in its groves clean. Could not have been more happy with the job! My tile has been restored to brand new!
I have had this area of carpeting cleaned in my home several times over the last couple of years. I feel the technician felt rushed or did not spend as much time as previous technicians. My job has yielded better results in prior services. This time I was also Upsold on a carpet protection spray that was applied to help with stains. Doesn’t appear worthwhile. Spots are evident in areas where he didn’t spend time or pre treat. I had to request the technician clean an area behind my sofa adjacent to my dining room which was an area totally accessible. Nothing had to be moved to get to this area .
The technician, Andrew, was great … very personable, called before coming, tried to accommodate us as much as possible ,and did a good carpet cleaning job with old carpeting!!
Logan was very professional. And legit just a nice guy. Customer service isn’t huge these days but he was spot on. Thanks Logan! And he loved our dog!
Technician was great, polite, professional, and courteous. Treatment that I paid for and carpet cleaning paid for didn’t work. Day after the odors were back. $150 down the drain.
Timely, friendly service and the outcome was excellent.
Great!!
The rugs and carpet don’t look as clean as I hoped they would. I used another company last time and my rigs looked much better.
Jamal was on time and did a great job. We like that the carpets are fresh and dry quickly. The carpets are not crunchy after cleaning with Zerorez. Always good service.
Love the grout cleaning on my kitchen floor. Efficiency, dependability, and superior service!
Cleaned very well and left a fresh scent
Tile cleaning was great but feel pricing was a bit high for the added grout sealing and couch cleaning. Will not be doing those in the future. Jonathan S was great too. Very nice and did a great job with the service.
The quality of course, but the exceptional professionalism and overall friendliness of your technicians... Definitely stands above the competition!
Excellent service ! Polite, friendly and my questions were answered! My rugs look awesome! Thank you !