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based on 26429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like how you handle my cleaning needs.
Professional service friendly staff always amazing to deal with
Easy and thorough
The professionalism, the timeliness, the courtesy, and the results.
Don, was great ! He was on time and explained everything he was going to do and why. He was on task, efficient and personable while cleaning my carpets and tile, He did a great job !!!
My carpets had not been deep cleaned in 13 years. He got out All the stains. My carpet looks as good as new.
After he was done, the company sent out an email with instructions on what to do for the next 24 hours to sustain the appearance and longevity of the cleaning.
I am thoroughly happy with the process and the results, and will highly recommend ZEROREZ to anyone who is looking to clean their carpets and tile.
S. Meade
The service was exceptional and the floors were so clean they looked brand new!
Great/friendly service. Great outcome - tile/grout and carpet very clean
The technician who came to the house did a wonderful job. He was very polite and very respectful. He was attentive to his work and made sure everything was OK. We were extremely happy with the job that was done
I had tile & grout cleaned as well as upholstery. I was very pleased with both. Zach was my tech and he was outstanding. I would aak for him in the future.
Very professional and quality work.
Dante was wonderful! Thank you!
I'm glad I had you clean my couch, love seat and chair. I was, however, disappointed when I walked in from work and the first thing I checked was the dirty spot on the side of my couch where my dog has rubbed during the years. It looked the same, still dirty. My husband said he tried to get it clean, but it just wouldn't come clean. That was disappointing.
I tried several different providers when I moved to Saint Augustine in 2005. Finally settled on ZEROREZ and have stuck with this company for the last few years. The service is excellent
Technician explained everything before service. He was very courteous and thoughtful !
Everything
We have used Zerorez for the past 5 years. Their technicians are always top notch, doing an excellent job on our carpeted rooms, we wouldn't call anyone else!
Very professional, friendly and he asked for my opinion as to what I thought about the job.
Good Morning!
My name is Ken Williams, Invoice #: 89244 Booking #:Phone number removed
Dale T. Michael did a great job while cleaning our designated carpet areas. He was prompt, courteous, understood exactly what we wanted, and did a fantastic job!
You can put this on your Facebook page as well as use my name.
Thank you,
Ken Williams
We like the "no detergent" part of Zerorez. The person that came to do the work, was conscious about not getting our place dirty and made sure we both understood what needed to be done.
Great customer service.
Professional and courteous employees from scheduling to the service technician. On time, job completed in a timely manner and employee was knowledgeable with products and explained process. I had my area rug and sofa's cleaned. It smelled and looked clean. I will use them again!
Victor did a very good job!
Appreciated the professionalism and service. I’ve used Zerorez now a few times and am always pleased with the result.
Very professional and thorough
We received excellent service. Jermoine Lewis has excellent 'people skills'. He is good with the public, which is a plus for your company. He instills confidence in your product as well as being easy to talk to. We will ask for him the next time.
Thank you.
Joni
The technician was very polite, and he. explained everything to us. He also, told us about all
The services available. We were very happy with our very clean carpets, and the house smells so good. Yes, we will definitely use Zerorez again. Thank you.
Got stains out of carpet.
Took a lot of time on upholstery
Returned to remediate a problem
Courteous
Neat
On time
Explained everything clearly
Technician did a nice job, and was professional and courteous and cleaned thoroughly.
Carpet cleaning
Quick, easy, and afforable
The quality of course, but the exceptional professionalism and overall friendliness of your technicians... Definitely stands above the competition!