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26429 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, friendly and professional staff! Highly recommended!!!
Great service. Very impressed with the technician's knowledge and courtesy.
Please be sure the vehicles "vans" are filled with gas because the cleaning equipment used for the floors are ran using gasoline. The staff who came to clean my carpet stopped in the middle of the job for 40 minutes because he had to call his supervisor who had to bring gas for the staffs truck because his truck ran out of gas and the staff needed gas to complete the job.
Tech was professional and polite, answered my questions.
Jonathan was very professional and kind. He took the time to thoroughly explain to me and showed me during the process how clean our rug and couch were! The finished product looked amazing.
Great service as always! Keeps me coming back every time!
Tech was prompt did a very good job.
We appreciate the professional service and attention to detail. Our Zerorez technician went above and beyond to ensure our satisfaction. We highly recommend Zerorez to anyone needing any of their available cleaning services.
From the first phone call I made to Zerorez when I spoke with Becky I could tell there was something comforting with your company. Becky was so nice and helpful as she took the time to explain everything in detail. Amin and Carter reiterated that great service when they came out and were very polite, courteous and professional. Thank you for the great service!
John
Great service! Thanks Rod.
Carpet and wood floor
Employee was knowledgeable and attentive.
Quality and customer service
On time, very polite, well done.
Great Professional Service by Kendall and Collin.
The technician did a great job on our floors. Thank you for great service at a great price.
The technician was on time, very neat and careful, cleaned well and answered questions. Totally satisfied.
Technician was very nice and informative.
Did an awesome job.
Professional employees, timely appointments, job well done!
My service professional was Rod, and he was very personable, knowledgeable and professional.
Smells good
Kendall was hard working, meticulous, friendly and overall did an excellent job. Very pleased so far.
Products are great service is even better from the first phone call to the day of service. When making the appointment the lady on the phone was very knowledgeable of her services and she explained everything to a t . When our service tech called 20 minutes before arriving he was very respectful on the phone . When he got to our home he was very respectful and he walked us around the house and explained everything he was going to do and did everything he said he was going to do. Great job like always this is our second time using them and I’m sure there will be a third time . I have recommended them to everyone I know for years now and I recommend them to anyone reading this .
I like the fact that detergents are not used so I don't have soap residue. I have been pleased with your technicians. Jermoine was very thorough, worked hard and did a fine job. I also appreciated he was able to clean some chairs, which I had not scheduled.
Our experience was exceptional.
The complete process was explained in detail and all questions answered
Both tech were very personable..but professional.
They both represented your company very well..
Give them raise
On time, professional, quick drying time and carpet always comes out looking like new. I have been using zero Rez for years.
The no residue formula! I had used another company and the carpets were saturated with soap.
The work is outstanding without the crunchy feel of other carpet cleanings. Its quick and professional.
Mitch did a fantastic job on my new vinyl plank floor throughout my house. Thanks so much !!
Great results and service.
Very professional. My technician was great.