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based on 26428 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pricing check
Communication check
Excellent service check
Technician prompt and performed service in excellence
Didn’t get the stain out completely but the carpet looks a lot better.
The service provider was friendly and did a great job.
Improved stain removal
Carpets are very clean. Thank you!
First visit was for an estimate since we are a business. Both representatives/technicians were very nice and professional. Love that you actually answered the phone and are always pleasant. Excellent customer service.
The young man Macabee was delightful and very comcientious.
Carpets and tile were thoroughly cleaned. Very pleased with outcome. Will use again.
Very professional
The technician was very thorough and did not rush through his project. There was a lot of soap residue in the carpet and he stayed with it to the end. I was very please with the final outcome.
Great price and service.
Very convenient and courteous service.
Did a very nice job and a very nice tech.
Professional and our service was beyond what we expected for our couch. Thanks!
The technician did not clean up the floor as he indicated he would and there was SO MUCH soapy residue left all over my floor. I had to mop twice to get it all up and I'm still seeing places missed. Also the edges on the arms of the couch are still dirty as well as the skirt.
Have had very positive experiences each time I have used their services- very timely, keep in touch to verify appointment time with reminders, extremely friendly and thorough professional staff.
COlin did a great job! Very meticulous and cleaned everything up afterwards. Very professional.
Good product and quality work…
My service technician Dontae D was very professional and a great friendly guy. I would highly recommend using this company I love the way my rugs came out.
Having been involved in this type of business, I wanted to find someone who used the same equipment that we used, and I finally found it with Zerorez! Ramiro was fantastic! He got the job done exactly the way I would have done it many years ago. I have found my carpet cleaner! Thank you for the prompt and awesome service!
I was very happy with my carpet cleaning. Fantastic job. Thank you.
I am a multiple-times repeat customer and would highly recommend.
Top quality with knowledgeable and wonderful technicians
Steam clean
Does an Excellent job. Thetechnicans are top rate in sall respects.
We had a wonderful experience! The only thing I regret is that I didn’t call sooner! My floors look fabulous! Even my guest bathroom with its original to the house 36 year old tile has new life! Our technician was a true professional, explained everything to us and was thorough and fast! Super happy and will definitely use y’all again in the future!
We love ZeroRez!!!
Reasonably priced services and a professional approach with the clients.
Logan is a lifesaver! I have used Zerorez on many occasions and the quality of service along with Logan’s commitment to ensuring a great experience is the selling point for me. The last service included a difficult wood floor issue. Logan made 1 phone call and had a piece of equipment delivered to take care of the issue. In the future I will always use Zerorez and hopefully be able to get Logan as my tech.
Thank you!
Linda
I like the way my carpet looked and felt once they were cleaned. Kendall did a great job explaining the procedure and informing me about other services they provide.