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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Employee was very nice
He did a great job!
I’ve used Zerorez multiple times. The techs are alway nice and professional. I’ve used them 4 times and I recommend them to anyone who needs they’re carpets cleaned.
Technician was great! Booking appt was easy and quick. Pricing was very fair as well.
For the most part a good job was done.
Your billing receipt is miss leading and confusing
Fast, professional, and your man did a great job. Thanks.
Prompt, professional…excellent customer service & results oriented. Can’t wait to do the rest of the tile in the house.
I have already recommended your services to one neighbor & will continue to do so to others.
Rod the technician was a true gentleman and went over all the procedures before getting started. He then did a beautiful and careful job!!!
Your technician, Dante, was extremally polite and professional. He did a great job cleaning our carpets. He was always conscience of our furniture and walls while he moved Thru our home during the process.
Prompt, efficient courteous!! Upscale was appropriate and not offensive!!
The Zerorez technician, Ramiro Jaenz, did an OUTSTANDING job cleaning all of the tile flooring in our condo. Ramiro was very conscientious and personable, and now our floors sparkle!
I highly recommend Zerorez and Ramiro!
Professional, friendly and attentive to detail.
The tech who came over seemed to have higher expectations than me. He measured my carpet and informed me that I over stated the size so it was cheaper. He noticed a minor flaw that I could barely see and that was only because he could see it. Polite, professional and personable.
On time, very professional and quality carpet and tile cleaning.
Technician was very friendly and did a great job
Great service and friendly technician.
Great job on multi-pet carpets. Prompt and friendly.
The gentleman who came to our home on 1/10/22 was very courteous and professional. He explained what processes he was doing and
Made sure everything was performed as promised.
The technician Cameron was very good and nice.
On time explained everything in process polite and worked in stain that had been in carpet for years
The technician was on time, very nice and explained everything. I don’t have any issues with him. Our carpet seems clean it just doesn’t smell fresh and clean.
The service gentleman was amazing. He took his time and our couch looks brand new.
I like everything about your products and services. I like the ease of arranging an appointment. … the way you send reminders… send the invoice……the fact that no soap is used… the protectant covering for the carpet and the furniture… really works and is helpful. I have liked every Technician who has come to do the work. They have always been helpful …knowledgeable …careful with not only the carpet but with the furniture etc as well. Johnathan was my last technician. He was great …I enjoyed chat with him. He did a fabulous job on our carpet. I have been using Zerorez for several years. Will continue to use them as long as they continue to provide such great service and customer service.
Thank you !!
Great work and great communication!
Great service from friendly technicians.
Zerorex did a great job cleaning my carpets. The technician Andrew was awesome. I highly recommend this company for all your carpet/tile cleaning.
My carpets are clean, the representative was very professional and did excellent service.
I love the on time appointment, I love the greeting, happy and don’t mind talking about the products and how they can work for you,, Matthew had everything in order, no mess, everything in order, the carpet looks and swells great!!! I will be calling on Zerotez and Matthew again. GREAT JOB, and thanks Matthew!
Through YELP and was very satisfies and your associate took a lot of time and effort to make the color come back to our tile and grout clean.