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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professional approach that my technician head and the kindness that he demonstrated working with an older person was very much appreciated. I could not have been more satisfied with the results of my carpet cleaning. He is coming back tomorrow to work on a couple of stains on my white sofa. Probably nothing can be done or it would turn yellow I’m so glad that he realize that and called his manager to ask a couple of questions. Jonathan is a wonderful young man and you are so lucky to have him
Conscientius employee
Excellent job
On time , very professional and excellent customer service. Explained procedures
Very pleased with results.
Would ask for Lou all the time.
Our tech was on time, courteous and thorough. He explained the cleaning and sealing process, and asked what areas of our floors were most concerning to us. When our floors were completed, our tech walked around our house to make certain that we were pleased with the final product. We are very happy with the results. It is with confidence and without hesitation that we recommend Zerorez to help maintain the beauty of your tile.
Everyone is helpful and knowledgeable. Love how every step is explained to make sure I am getting the right service.
On time and great attitude.
How clean my house feels after the services are done
The customer service was great. Kendall was polite and knowledgeable. Will definitely be calling when we need our couch and chairs cleaned again.
Results were greater than I expected. Area rugs look amazing!
Lou did a great job!
The couch smells & looks good!
On time, courteous tech. Carpets looked great when finished.
The man who came to do the work was friendly, very clean and seemed to know what he was doing. He left the carpets very clean and gave me instructions so I wouldn't fall down.
Great service
Efficient and pleasant to work with
Clean carpet, pleasant and informative personnel, punctual, quick, great job!
The technician was fantastic. It was quick. Great results on our carpets. Highly recommend!
Efficient, courteous staff. Did a great job on my carpets. Reasonable pricing.
The service man was excellent - - polite - did a great job - wonderful!
I was very happy that I was able to get an appointment so quickly. He was clean and neat and did an excellent job.
You did a good job
I called one day they were out the next. They offered a solution that did not contain citrus, which my daughter is allergic to. They were on time, honest about how things my turn out with certain spots. Was not a lot trying to up sale me.
Service Technicians are friendly and thorough.
Very kind and explains everything well.
One time and high quality
The service technician did a great Job, he was polite and knowledgable
From the initial phone call...there was immediate response...compliance and scheduling within the time frame I wanted. Service technician called and arrived early! He was very knowledgeable and detailed. Service was delivered as promised...timely and professional ...not to mention couch and chairs spotless!
I would have liked for the floor to have been completely dry. I had to take a towel and mop up some wet spots.
I have used Zeroez for years and recommended them to friends. My friend was very happy with their grout cleaning. She will call you again. One place on carpet that I'd like you to try and see if anything more can be done. Very happy with technician, Dante. Very polite, knowledgeable and professional.
Kendal was very professional, spent time understanding what we were asking of him, then did an outstanding job