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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I got a call when he was on his said he would call me back if it took more then 15 minutes to get here
He was very neat and polite ,k new is products well and informed of all the steps of the proses he was going to go thru
Was very prompt and did a super job
Excellent quality of cleaning and professionalism of technicians
Friendly, punctual and good products
Team members are always efficient and friendly and do an incredible job. Carpet looks good as new!
On time. Friendly. Do a great job. Mitch explained everything he was going to do and made suggestions.
Very Professional
I live how clean my carpet looked, there was no chemical smell, it was fast, and they worked with me in the price for what I needed.
very professional, no soap chemicals, job well done
On time, prompt and always professional
Good service and Jacob was outstanding would recommend you to anyone 👍
Your technicians are courteous,timely and effective. I highly recommend you company based on the your past technicians 😊
Your serviceman was very profesional yet personable. He did great job removing some stains that I think were going to come out of my carpet.
Employees always do a thorough job to insure costumer satisfaction. I have used Zerorez for several years and only once have I had an issue when Zerorez needed to return to correct an issue. Rod left my carpet looking like new.
prompt and thorough
Don was very courteous and efficient. The orange scent of the cleaning solution is pleasant.
The team did a great job
On time professional staff
Technician was professional and polite. He did a great job cleaning our carpets. He asked if there were any problem areas he needed to address. He offered additional treatments for protection and/or deodorizing but was in no way pushy.
Professional and effective
Great results
our grout could have been cleaner but the tech was great
Carpets came out beautiful and Kendall was so well-informed and very professional
Matthew worked hard to get the best result from the cleaning of my carpet. He was very professional and accommodating. I will be using Zerorez again!!!!
Very professional service. The technician was very knowledgeable and helpful and did an outstanding job !
Chemicals used for spot treatments...seems as though the spots returned after the carpet dried
Corey was amazing!!
Customer service was excellent!!! My carpet looks great.
Technicial Kendall was very professional, proficient and did excellent job cleaning carpets, tile joints. Very pleased
Great service! Fast! Carpets look great! Thank you! Lu did a wonderful job!
Carpets always look great. Technicians are friendly and knowledgeable and it’s a great value for the price!