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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had a wonderful experience! It was quick, friendly and affordable. Kendell was AMAZING! He made sure he explained what the process was and talked to me about the cleaning solutions he was using. I had a rug and my car seats cleaned. The seats in my car were pretty stained from my dogs and just normal wear over the years. Kendell worked very hard to get everything out and my seats looked 1000x better once he finished. Will be requesting him for future cleanings!!
We had our grout sealed throughout the entire house. It looks amazing - and we highly recommend Zerorez. We have used them many times, they are prompt, courteous and provide excellent service at a great price.
Cleaning is very thorough
Great service
good product, excellent customer service with the rep who did the cleaning.
I had my couch and upholstered chair cleaned
Rod was great! He did the carpets, grout and granite. Everything looks like new. When I have Zerorez come back, I will ask for Rod.
Thank you!
Cameron was really personable and went the extra step. He also talked with us about duct cleaning and we plan on doing this in the very near future with Cameron. Thank you so much our floors look fantastic!
As always - very pleased.
Great!
Professional service! Jonathan was great to work with. He arrived on time, walked through the spaces before and after cleaning to show progress, and answered any questions I had.
The technician, Henry M, was amazing! He was very polite, thorough and respectful of our home. He got stains out of our carpet that I didn't think would come up. We will be calling for Henry when our carpets are ready for another professional cleaning.
Zeroez did a great job cleaning my carpets and sofa. They were efficient, on time, pleasant. I will hire them again in the future.
Efficient and professional service.
Technician arrived on time ( actually, a little early since he was right next door). He was quick efficient, and very nice! The carpets look really good now.
Love them, highly recommend.
We have been in our home 7 years and never had the tile/grout professionally cleaned. Branson from Zerorez did an excellent job for us. And after measuring, the total cost was less than the estimate. We are very pleased and highly recommend this company. We used them in the past to clean couch and chair slipcovers and they did a great job with that too.
Don is always good. This time he was above and beyond. Took his time. Explained everything. Was respectful to us and our animals and the house smelled amazing! Thank you!
Very good workout
On time and did a great job. Staff is very professional.
Have knowledgeable representative
The young man did a great job and was very professional.
Everything... Professionalism always on time quick to get the job done reasonable cost and no chemicals used
Professional, thorough cleaning
Kendall Schroeder, was amazing! Kendall’s professional and thorough customer care cannot be match. I have never met Mr. Schroeder before but I hope to again. Mr. Schroeder answered all my questions instantaneously. He was efficient and showed qualities of company loyalty, and was grateful the the position he held with your company. He offered other service to me that I was not aware of, but was happy he brought those to my attention. Mr. Schroeder was kind and very respectful.
Kendall Schroeder cleaned four rooms of carpet in my home and tile. It looks beautiful. I am extremely please with the results. My home floors look like new. This gentleman has impressed me so much that I would like for you to consider him for management position. Mr. Schroeder‘s heart is in this company. I have no doubt that you could not have gained a more loyal hard-working person. And one you could be proud to have on your team.
If you would like more information about Mr. Schroeder’s work ethic or abilities I would be more than happy to discuss those with you as a customer client.
Friendly, easy to set up, reliable, professional and helpful.
We've had better technicians. We still have some visible spots. Not happy
Hello! Thanks for reaching out to us to let us know about the problem. I tried to reach out by phone, but wasn't able to get through. Please give me a call at your convenience, so we can send a technician back out to clean those spots again. Thank you! -Becky
I had my tile and grout cleaned and sealed. I was amazed at how clean the tile got. I didn’t realize how dirty it was even though I mop it.
The rep was professional and quality was excellent. Would recommend
There was no wet mess left behind as I have experienced before with other carpet cleaning. Kendall was very conscious on doing a good job and explaining things before he started. Very polite.