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based on 28914 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue so carpets stay clean longer. I also want to note that my Technician, Felton, was awesome! I had ZeroRez clean my carpets for years in San Diego and the first tech was the franchise owner’s son and worked his tail off cleaning my carpets, tile and shower glass. I couldn’t have been more impressed with the results. This last experience with Felton reminded me of that first time. Very personable, listened, took great care to not damage walls, hardwood floors between carpeted bedrooms, AND did an amazing job removing some pet stains in the master bedroom where my senior dog had soiled a large area the night before she passed. Thanks again, Felton!
Great customer service and does a Fantastic job.
I am a repeat customer and have never been disappointed. I typically request Eddie. He is pleasant, happy, professional, and on task. He does a great job, never disappoints, is trustworthy, and is detail oriented.
This is the second time I've used your services at one of my properties. Your staff is professional and accommodating. Your best quality is the professionalism and attention to detail by your cleaners.
The CSR was very helpful and seemed to be knowledgeable!
Great staff and excellent service
My couch is same condition ad before you treated, washed one cushion in the washer at home and is night and day compared to your service. Bathroom grout is maybe 50% better. Tech spilled something on bedroom rug and ruined $1,300 rug.
Excellent service!! Very knowledgeable and friendly technician!
Zerorez provides a good service using a product that works, and by professional employees. The smell from my carpet was removed and I couldn't be happier about it.
Quality service
Quality work.
Technician Felton was prompt, helpful in moving items before cleaning. He was polite, alert and courteous. Highly recommend Zero-Res and Felton is an exceptional employee.
Suzanne C
Very professional crew. Respectful, motivated and have great manners.
Everyone was prompt in response and thorough
People are so friendly and always do a great job!
Professional, clean up after job. Quick and thorough
Great service, wonderful technician
Easy to schedule, showed up on time, professional and was very impressed with how clean my tile and grout came.
I was not home when the technician was there, my mom helped me out but my house looked amazing when I got home!
Antonio is a great technician! He is friendly and caring. He is thorough in communication and the service he provides. I'm asking for Antonio the next time we call Zerorez for servicing our carpets and tile.
I love that zerorez is a safe product/service for our home.
On-time, courteous staff. Won’t begin work without confirming type of work and cost. Carpets are very clean and the biological service removes stains and smells!
Very thorough and professional.
It works! It actually cleaned without any of the terrible smells that other carpet cleaners leave behind!
Gets my carpets and upholstery good
Schedule cleanings soon after request
Both Kendall and Carter did a great job. They are keepers.
Very professional technician Job well done
Frank our service cleaner was kind, friendly, patient with my 2 year old's questions/discussion, and professional. He did a great job and was a pleasure to work with. 9/10 was just due to cost being slightly higher than 1 of my other estimates, but I like the ability to schedule online. Thanks so much! Name removed
Great pricing , friendly and knowledgeable staff , quick appt time , quick and efficient service .
The team came in and was very respectful of our home and ourselves. Arrived on time, and did a good job cleaning.

The techs do an excellent job.
And they are polite and friendly as well.