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based on 28914 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was impressed with the advanced technology used- powerful vacuum with baghouse filters. However, the wireless camera did not work. The technicians were very professional and friendly. I think that the service is a good value.
Great cleaning and cleaner. Stains and spots are gone.
The service technician did a great job!
Everything but we still have stains coming back so can you send someone to clean them again? Billy Richards, Grace Chapel of Mandarin. Phone number removed
Couch still dirty and downstairs bedroom and 1 bedroom upstairs wasn’t cleaned well
his service was great and he was very professional
Marks left on ceiling where negative pressure plate was placed. Blower and main duct from handler were not addressed.
Your Technicians are so good! We had Jake and intend to do more projects and to request him
Great overall experience.
Eric did a great job cleaning my carpet and explaining the process and products that he was using. He was very professional and wonderful at his job! I would call ZEROREZ back again to work in my home.
Technician was courteous and professional.
He did a great job.
The carpet cleaning was good although I had to have the traffic areas recleaned. The best part was how nice both of your technicians were. They made the whole experience much nicer.
Doesn't make the carpet hard or crunchy. Does a better job of getting out stains than the competition. No artificial fragrances that irritate the sinuses.
Quality products, quality service
Great job! Carpet looks brand new! The technician was enthusiastic, efficient and cared about his work!
rip off. $400 for a small condo with 6 vents.
Reasonably priced and technicians do very thorough job!
Oderless cleaning products and professional and friendly staff.
Carpets look amazing. Liked ghat i could book appt on line.
Our carpets and furniture look amazing. Thank you Antonio for a job well done.
Great service, outstanding customer service, staff very friendly and knowledgeable. Showed up at scheduled time.
Wonderful customer service- true professionals. Jacob Taylor was our technician and was extremely knowledgeable and courteous. We will definitely be using Zerorez again!
the worker was very nice and polite.he asked what i wanted and i told him he did a great job.........i hope i can get him again next time..thank you
Representative was very knowledgeable and proficient. I feel like the cleaning was completed well and my couch looks better than it did.
Thank you so much
Great service, beautiful job. The Tech, Jake, was outstanding.
Jake serviced our home on 5/30/23. He was pleasant and polite. He walked us through everything he was setting up and our carpets looked brand new when he finished.
Customer service was outstanding. Ammon and Axel were very professional, fast workers and very clean.
excellent work. you are responsive and on time every time i've used them.
The technician was excellent and friendly! I believe he was simply handicapped by the supplies provided by the company to do the job. I have always used the services of a friend and independent cleaner. He had several "magic" liquids and powders that would make our carpet look like new every time! Sadly, he retired. After the Zerorez cleaning, our two year old carpet looked about the same as it did before cleaning. I'm sure that it's cleaner, or at least well rinsed, but it certainly doesn't look any better. The same with the sofa and chairs we had cleaned. These items felt much better, but only looked slightly cleaner. I also don't think that the back side of these items were cleaned, only the seating surfaces. This is based on the seating surfaces feeling damp after cleaning, but the backs felt dry. I'll be looking for a new independent cleaner. It would probably help a lot if Zerorez provided their technicians with effective solutions to successfully do their job.