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based on 26424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are satisfied
A wonderful experience. Quick and thorough.
Our Carpets look like new.
The technician was extremely professional and personable.
Thank You..
Quick, professional, instant clean results.
Great! The young gentleman was very professional. Love Zerorez
Extremely professional staff. The products do not leave any lingering residue or odors.
The service person was very knowledgeable and worked very hard. The products worked great on the floors not so good on the shower area.
Patients in trying to schedule my service is a real asset to customers.
Customer service and Professionalism. The person who serviced my home was very personable, kind and thorough. I would recommend him for the “service training department.” He’s got his act together.
Just FYI, I have been a customer for approximately 15 years.
If my name is used to promote the company, please only use my first name.
Very professional and produced great results
Called before showing up early to verify it was ok with me. Thoroughly cleaned my entire house carpet after asking me if I had any trouble spots. I’m very satisfied with results.
The technician did an excellent and very thorough job treating my carpets. He explained each stage of the process and answered any/every question I had. Thank you for the wonderful service!
Good results.
My carpets look almost new again...dries quickly...No soap..carpets are soft not crunchy ..Corey the technician was very kind, professional and very knowledgeable about his job..Highly recommend this company.
Ramiro was amazing. His recommendations were spot on and my carpet looks great!
Excellent quality of workmanship in cleaning carpet and upholstery, respectful of property, personable, eager to please and stay on schedule. Kendall was an excellent trainer and preceptor for the new employee/trainee. He also gave me information on other services provided by Zerorez Jacksonville (vent and dryer vent cleaning), which I will use soon.
Ease to make appt online, Cleaning is excellent and professional service techs
Knowledge personnel. Carpets look so much better!
Second time was just as good as the first. The representative was very knowledgeable, professional and personable. I always recommend Zerorez for carpet cleaning.
Excellent service technician! Great experience!
The team was very professional, thorough in their work. Very informative about other services the company provides. On time and cleaned up afterwards.
Great job on my carpets and tile.
They were very efficient! I noticed my breathing was much better. I would hire again.!
Technicians do a great job & are courteous & pleasant.
No residue
Quick response
Online scheduling
We’ve used Zerorez many times over the years. Mostly for carpet cleaning. Most recently though I needed a couch cleaned. The technician was prompt, explained everything about the process of cleaning and the protectant available as well. Knowing I have young kiddos and a puppy, the protectant was a no brainer. I love that the solutions used are safe for my kiddos and my puppy. I will forever call on Zerorez for my deep cleaning needs! Thanks again!
Very polite and a a lot of attention to detail.
Tech was professional and efficient.
Did exactly what was needed and carpet was dry in hours.
So nice to have a service done in such a professional manner.
Excellent technician and service!
Matthew was outstanding. He gave me an estimate and stuck to it. He told me the options but didn't press me. He explained what problem areas most likely could not be fixed and what could. He could not have been more accommodating. Matthew and Zerorez were recommended to me by a neighbor. I will recommend them to others.
Henry was so amazing! Friendly, quick, informative and thorough. Would highly recommend him and the company. We continue to use Zerorez over and over again because they always exceed my expectations. My carpets and rugs are looking brand new!
Great service. Love the look and feel of my carpet after cleaning. No soapy feel and looks bri8ght. My service person was Mike and he was kind, courteous, efficient and had the job done quickly. The price was good too.