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Client Testimonials
The carpets look much better than when the text started on them. I like that most of the stains came out especially the ones that I didn't think would.
The environmental aspect is what is important to me. also, the customer service was excellent.
It may be too early to observe, but I hope the floors will stay clean longer due to the special water.
Great attitude and work ethic of your employee!
The 30-day guarantee is also reassuring.
Great service, friendly!
End result was good. Organized in making appointment and following up with reminders.
No residue left behind. Quick, friendly service.
QUICK, EFFICIENT, GREAT CUSTOMER SERVICE AND COMMUNICATION FROM MAKING THE APPOINTMENT TO THE ACTUAL CLEANING. I HAD SOME PET STAINS AND TO MY SURPRISE THEY DID NOT COME BACK. I WILL BE CALLING AGAIN! THANK YOU CINDY
I WANTED MY DAD TO SCHEDULE THE SAME DAY AS HE LIVES IN NEVADA TOO BUT HE COULDN'T MAKE THAT WORK. HE IS IN HIS 70S. DO YOU HAVE A SERVICE WHERE YOU MOVE THE FURNITURE FOR THEM? AND, IF SO, WHAT IS THE CHARGE?
The technician was great.
Your rep recleaned the "path" and I am well satisfied with his efforts. Thank you.
Done quickly and really got stains out.
The service was very professional - the technicians were great....polite, informative, neat and did a great job! I already referred you to a friend today. Thank you!!
Doug arrived on time and was very efficient. Thanks!
Wonderful technician and fast service. I watched the whole process so I know it was thorough
Your employee was friendly and helpful.
They didn't use a bunch of chemicals. Employees were very efficient. Didn't take long for them to get the job done! I would highly recommend Zerorez!
Stuck by your word with 30 day guarantee. We had one room we thought maybe wasn't fully treated and the service tech came back and made everything right.
Arrived on time and were fast and efficient. Left a clean smell.
The carpets are very clean and no residue
The carpets were very clean. We were told over the phone that the cost would be $300 and it ended up costing us $450. I suggest you make sure the person on the phone gives more accurate information.
Great service and super clean carpet!
they were professional and listen to the customer's needs.
It is cleaner, smells great and the service was very good.
The person that cleaned my carpet was very personable and knowledgeable. My carpet looks and feels great. Thank you.
The product cleaned the stains from my carpets except for a small one in the office that is still there that I can see from the doorway. The technician was friendly and energetic and worked really late. I had two pet stains from the previous owner on the stairway and I thought $50 was a little steep for the two stains that I was aware of. I also thought the carpets were really wet after the cleaning but I'm satisfied with the result so far. They look clean except for the spot I mentioned. I've had the fans on for 24 hrs. and the carpets are still not dry. Overall I'm happy with the result. Once they are dry I will be able to walk on them and check them out Ican get the furniture put away. I would recommend your company to family and friends.
The staff at all levels were polite, friendly and explained the process well
The on site person was polite, respectful, good at communicating throughout the process and did a fantastic job. The results were well beyond expectations as there were some heavily stained areas and all the stains were removed. The carpets dried quickly.
The guys were pleasant and professional. Carpets look nice.
The professional attitude your representative demonstrated made me feel good about choosing Zerorez. The stains that worried me are gone, and the carpet is clean and smells great. The representative explained all of my options and the cost. He found places where our cat peed, and solved the problem. He has such a kind and patient demeanor that put us at ease.
They were able to schedule us in right away, the technician was quick, and our carpet smells very clean and fresh.
We moved into a new house and the carpet was just gross. Thought we would try cleaning them first before replacing. The carpets look amazing. I guess we'll know the true test after serveral vacuuming, but until then, we are very impressed!
Mike Ubaldo provided excellent customer service! He was knowlageble about your product and business, took the time to find out our needs and really put forth the effort to make our carpet look it's best!