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based on 83375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You make my carpet look new again, My carpet is 25yrs old and you still can make it look new again. Thank you for the great work in cleaning my carpet.
Great job as always!
What i liked was my technician was incredibly knowledgeable and helpful to my specific needs in my home. He explained everything before and after the cleaning.
Very professional tech and did a great job!
Everything was explained and Javier did a great job!
Very disappointed we have not been able to sleep in the room cleaned I. Over a week due to wet carpet and a horrible order. Tech has been out twice and still no resolution.
Carpet is no cleaner than before he came. I’ve used zerorez a lot and then for some reason this time it doesn’t seem like it was even cleaned. The technician also wore his shoes in our house on our carpet. In the past they have always worn shoe covers.
Loved the machine used on high traffic areas, loved the professionalism and efficiency demonstrated by Diamond. Will definitely being using your company again!!!!
After an initial bad experience with Xerorez, Mario exceeded expectations for service, knowledge and great bed-side manner.
Excellent Product and Service!!!
The service was good the carpets look great. The service man was pleasant and informative. They will up-sell their service. The special for 3 rooms is not what you will pay in the end.
I like the fact that you all will come back out within 30 days for a redo. We had pet odors that didn't come out the first time. With a second pass and additional surface treatment, our carpets are great!
I love the process in which zerorez cleans carpet. We have always had consistent good customer service as well.
Technician was knowledgeable, patient, and explained the service and how our AC works. We don't appreciate the upcharge after the fact. The expenses for extra costs should have been mentioned up front.
Highly recommended! Caesar was very helpful and explained the process to my understanding and recommended tips and maintenance!
Friendly
Great service
Tech was very friendly & got the job done quickly!
Excellent results and service!
Carpet, tile and upholstery cleaning.
They were on time, professional and the carpet looked great after!
You get here fast
They know what to do and how I want it done
They were on time and clean work
Zerorez did a great job. The tech was timely and professional and provided excellent insight. I will use them again.
Joseph did a great job and was very pleasant
Carpet cleaning is usually very efficient, reasonable in cost, easy to schedule.
Diamond was very accommodating!
Sorry, I accidentally deleted and did not intednd to give a "0". I would like to give a strong "10" for redo by Mario.
Timeliness, customer service, prices.
Service technician was thorough and worked hard
Very Through and complete cleaning.