Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 25, 2025 — Rated 6 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

it was just not as clean as you normally get it

Report a concern   February 24, 2025 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how it left my carpets.

William was my technician. He was very nice and professional. If there was water spots on the floors he cleaned as he finished that spot.

I give his customer service a 10 also!!

Thank you.

Report a concern   February 24, 2025 — Rated 8 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The add-on options seem to be pricey. The final price tripled from the original basic service.

Report a concern   February 24, 2025 — Rated 10 out of 10 by Dottie Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are awesome. They care and really do great work!

Report a concern   February 24, 2025 — Rated 10 out of 10 by N.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did an AMZING job!! Definitely be requesting him again

Report a concern   February 24, 2025 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was timely. The technician was polite and helpful. He was very helpful.

Report a concern   February 24, 2025 — Rated 10 out of 10 by Betty Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome customer service!

Report a concern   February 24, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was well informed. Results were favorable.

Report a concern   February 24, 2025 — Rated 10 out of 10 by Art Herritage Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything y'all do is fantastic!

Report a concern   February 24, 2025 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was on time. And did a great job.

Report a concern   February 23, 2025 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work

Report a concern   February 23, 2025 — Rated 4 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet looks marginally better than it did before. The pet smell is still very strong. It was under the impression that the carpet gets retwisted no indication that this was done. Very disappointing.

Report a concern   February 23, 2025 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was informative, thorough, and very professional

Report a concern   February 22, 2025 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shane is the best tech we have ever had and are so thankful for him. We want to make sure we see Shane each time we schedule carpet cleaning.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Jeffery Eddins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician explained the process, showed me some a stain you could not see with the naked eye. Very professional. In and out in less than an hour and did 3 rooms.

Definitely recommend.

Report a concern   February 21, 2025 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman did a good job with the tools he had. One tool did not work so he could not get the corners or around tight areas.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Darlene Perry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and professional service. Good results!

Report a concern   February 20, 2025 — Rated 10 out of 10 by Deborah Lund Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet. No chemicals. Friendly techs!

Report a concern   February 20, 2025 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe products

Report a concern   February 20, 2025 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was great! He explained everything, worked quickly, and did a thorough job.

Report a concern   February 20, 2025 — Rated 10 out of 10 by Tracy Borgne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our old carpet looks fabulous! William did a great job. He worked so very hard and was so pleasant to deal with! We want him back next time!

Report a concern   February 20, 2025 — Rated 10 out of 10 by Angela Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service, technician was very professional and answered all my questions !

Report a concern   February 20, 2025 — Rated 7 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician was assertive and sounded very knowledgeable about his work. He finished his job quickly and quite efficiently.

I would have given 10 if did not have to spend so much energy on bargains and provide the deal I initially booked for. Which he finally did.

Report a concern   February 20, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very good

Report a concern   February 20, 2025 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets turned out great!

Report a concern   February 20, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the service and the quick availability will definitely use again

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service, timeliness, and price.

Report a concern   February 19, 2025 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and competent workers. Equipment works well to clean the carpets. Used Zerorez for years and our 25 year old carpet still looks good.

Report a concern   February 19, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Donald did superbly. We are so pleased!

Report a concern   February 19, 2025 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used ZeroRez for several years. They do a great job. They are always on time. The young man that cleaned our carpets went beyond and above to clean.


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